AW account deactivated

[Thr0bbing_Hood]

My Adultwork account has been deactivated permanently, according to aw they’ve warned me before several times about having multiple accounts. This is strange as I only have the one. Also I’ve never received any messages about this and was able to login yesterday.

Anyone know what my options are?

[MLawro93]

AW are a bit of a clusterfuck sometimes. Should hear the stories some SPs share about the platform. Seems their incompetence is spilling over onto the punters 

Do you happen to use a VPN for AW, or share a connection with anyone that might use it? I don't see how they might think you have multiple accounts otherwise.

[Paul9144]

My Adultwork account has been deactivated permanently, according to aw they’ve warned me before several times about having multiple accounts. This is strange as I only have the one. Also I’ve never received any messages about this and was able to login yesterday.

Anyone know what my options are?

The best course of action that I can suggest here is to navigate to the help tab, then contact us if on the classic website.

If on the new website via the contact link at the bottom of the webpage, then use the contact form link or the AW email address provided.

[hamchang]

On the times I've had to contact them they usually do what you need fairly quickly. It really is money for old rope that site, and they couldn't give a monkeys about most minor things. Prove you are you and off you go. Good luck.

[Thr0bbing_Hood]

I reached out to them to say I’m a service seeker and only have the single account, have they made a mistake?  This was the response

Support (AdultWork.com Help Centre)


Hello
 
Thank you for your email.
 
It has come to our attention that you are still arranging and/or requesting services that are available on AdultWork.com, via means other than AdultWork.com credits and its system.
 
Your account has been permanently deactivated with no option to re-register any future accounts.
 
We are sorry it has come to this, but you have been warned regarding this activity on multiple occasions and have chosen to disregard such warnings.
 
This decision is final and no further correspondence will be entered into.
 
Thank you for your understanding.
 
Regards,
The AdultWork.com Team


Strange when I can’t even log back into my account so not sure how I’m still accessing their services.

I’ve lost all my positive feedback and all the notes I’ve made over the years. It’s difficult to get a meeting when you have feedback let alone none if I’m allowed to create a new account

[MLawro93]

I reached out to them to say I’m a service seeker and only have the single account, have they made a mistake?  This was the response

Support (AdultWork.com Help Centre)


Hello
 
Thank you for your email.
 
It has come to our attention that you are still arranging and/or requesting services that are available on AdultWork.com, via means other than AdultWork.com credits and its system.
 
Your account has been permanently deactivated with no option to re-register any future accounts.
 
We are sorry it has come to this, but you have been warned regarding this activity on multiple occasions and have chosen to disregard such warnings.
 
This decision is final and no further correspondence will be entered into.
 
Thank you for your understanding.
 
Regards,
The AdultWork.com Team


Strange when I can’t even log back into my account so not sure how I’m still accessing their services.

I’ve lost all my positive feedback and all the notes I’ve made over the years. It’s difficult to get a meeting when you have feedback let alone none if I’m allowed to create a new account

Did you request bookings via webcam or something? Bit odd, but seems you have been warned before? Does any such warning exist?

[PilotMan]

Where are you when accessing AW, and what device are you using?

AW use your IP address and device ID and pool together people that match.

So if it's work, there's probably someone at work with an AW account.

If it's at home, then your missus is up to no good  (or could be one of your offspring!)

[Thr0bbing_Hood]

They’ve never sent me any messages ever, I tried logging in and the account was deactivated. I even accessed my account the night before. It’s just bizarre  I replied on the form they sent for an appeal. No offer of webcam or any evidence of the duplicate account or what leads them to believe I have multiple accounts so I can give reasons or my own evidence.

[Thr0bbing_Hood]

Where are you when accessing AW, and what device are you using?

AW use your IP address and device ID and pool together people that match.

So if it's work, there's probably someone at work with an AW account.

If it's at home, then your missus is up to no good  (or could be one of your offspring!)

 

[MLawro93]

Could be a rare instance of multiple accounts on a shared network. Otherwise its a bit odd if they have banned you with the reasons stated.

[thumbspot]

You use their webcam services? If you do, and it appears you are trying to meet or arrange webcam sessions away from their platform they’ll react like this. Usually not an email message but a pop up when you log in. Anything like that?

[Strawberry]

Have you ever mentioned;

WhatsApp, Skype, snapchat, OnlyFans

Any other cam, phone chat, video, content site

Asked to buy videos, photos, phone chat privately

Sent links for any other website even just a site selling clothing or showing a style you like.

Suggested AW credits be used to pay for something else?

AW do make mistakes, so do appeal.

[Thr0bbing_Hood]

Only thing I could think of that could show two devices for the same account though, was my last review on I did for this site. It was done using a laptop and I usually browse AW through my phone. I accessed it to copy and paste links over and that’s about it, but wasn’t given any warnings. Ive done this plenty of times for reviews never been an issue.

Still strange even if it was a rare instance of accounts on the same network on a different device surely they would see it’s one login ID not two, just logged into another device, or is that breaking their terms?

There can’t be a rule where you’re not allowed to access their site from more than one device with the same login ID, that just silly. Different login ID’s fair enough, but the same login doesn’t make sense. People login to websites and emails across multiple devices all the time, that’s normal.

Just wished they would have explained themselves instead of deactivating my account without evidence or reasoning. What was the point of the appeal form? At least the mods on this site give you a chance defend yourself when you reply to a thread or not done a review for a while. Took a very long time to build up the notes and good feedback, all gone now.

I can’t use my email address to create an account says it’s already been used. Might have to create a new email address and start all over again, since I can’t appeal. Now that would be absurd if they let me register with a new email having blocked my old account for that exact reason 

[Doc Holliday]

I can’t use my email address to create an account says it’s already been used. Might have to create a new email address and start all over again, since I can’t appeal. Now that would be absurd if they let me register with a new email having blocked my old account for that exact reason 

The system will probably pick up on the the new email account, if it is accessed via the same IP address(es) you used for your old account.

[Strawberry]

Only thing I could think of that could show two devices for the same account though, was my last review on I did for this site. It was done using a laptop and I usually browse AW through my phone. I accessed it to copy and paste links over and that’s about it, but wasn’t given any warnings. Ive done this plenty of times for reviews never been an issue.

Still strange even if it was a rare instance of accounts on the same network on a different device surely they would see it’s one login ID not two, just logged into another device, or is that breaking their terms?

There can’t be a rule where you’re not allowed to access their site from more than one device with the same login ID, that just silly. Different login ID’s fair enough, but the same login doesn’t make sense. People login to websites and emails across multiple devices all the time, that’s normal.

Just wished they would have explained themselves instead of deactivating my account without evidence or reasoning. What was the point of the appeal form? At least the mods on this site give you a chance defend yourself when you reply to a thread or not done a review for a while. Took a very long time to build up the notes and good feedback, all gone now.

I can’t use my email address to create an account says it’s already been used. Might have to create a new email address and start all over again, since I can’t appeal. Now that would be absurd if they let me register with a new email having blocked my old account for that exact reason 

Am I missing something, the email from AW you copied and pasted doesn't mention other accounts.

I access from multiple devices in different locations, Wifi and or phone signal, sometimes at the same time.

[Doc Holliday]

If it's at home, then your missus is up to no good 

I was once contacted by a forum owner querying why I had another account linked to my IP address. At that time I only had the one account so I replied it wasn't me and asked him what the account was.

When he told me the username I realised straight away it was my OH keeping an eye on me. Amused him no end 

[Thr0bbing_Hood]

Am I missing something, the email from AW you copied and pasted doesn't mention other accounts.

I access from multiple devices in different locations, Wifi and or phone signal, sometimes at the same time.

That was the follow up to my appeal asking what other account they are referring to when I only have the one account. They flat out closed the account, no explanation, no appeal or allowed me to explain anything further to their accusations. Not sure if it’s mistaken identity but I definitely do not have multiple accounts on AW.

This is the original message they sent

Hello ********

It has come to our attention that you already have an active account on the site. Advertiser Members (offering) are permitted to have one couple ('duo') account as well as one single ('solo') account but no more than this.

Accordingly, we have closed this account. Please get in touch with us to confirm which account you would like to use so we can rectify the situation. If your existing account is in a Group, you will need to login to it and request removal from the Group; this also allows you to keep that account and any feedback/ratings you have built up.

The problem here is I’m a service seeker not a provider firstly, I mentioned that in the appeal form. I’m not associated with any service provider or group. Can they explain how you came to the conclusion I’ve got multiple accounts?

And this was the instant reply I got from my appeal:

Support (AdultWork.com Help Centre)

Hello
 
Thank you for your email.
 
It has come to our attention that you are still arranging and/or requesting services that are available on AdultWork.com, via means other than AdultWork.com credits and its system.
 
Your account has been permanently deactivated with no option to re-register any future accounts.
 
We are sorry it has come to this, but you have been warned regarding this activity on multiple occasions and have chosen to disregard such warnings.
 
This decision is final and no further correspondence will be entered into.
 
Thank you for your understanding.
 
Regards,
The AdultWork.com Team

Hardly an appeal process. So now I can’t re-use my original email and any new emails address will just get blocked as mentioned by others on here. I’ve tried the help centre again, but not got a reply back, for them it looks like a closed case. Not sure what else to do now

[Thr0bbing_Hood]

I was once contacted by a forum owner querying why I had another account linked to my IP address. At that time I only had the one account so I replied it wasn't me and asked him what the account was.

When he told me the username I realised straight away it was my OH keeping an eye on me. Amused him no end 

When you say at the time you had one account, does that mean you have more than one account now? Or is this a different site not AW? Only asking as you can see my dilemma I don’t know if I can register for a new account again without that being blocked.

[MLawro93]

When you say at the time you had one account, does that mean you have more than one account now? Or is this a different site not AW? Only asking as you can see my dilemma I don’t know if I can register for a new account again without that being blocked.

Use a VPN.

[Strawberry]

Thank you, frustrating. What I find is the first 'reason' can be incorrect, only on drilling down, asking further can the real reason or mistake be found.

Have you ever given anyone else your log in, or logged in using an SP's wifi? I have heard of some doing this for example to show each other something in a booking, or arrange feedback before leaving?

In the meantime some SPs accept bookings by phone call or SMS text, but of course you won't be able to read their profiles. If it were me as an SP, I myself would be pleased if an enquirer was upfront about what they can or cannot see ie I lost my AW account, cannot see anything, can you give me some details. Far rather that than waffling around or the SS not understanding why I ask "Are you an age verified member?" they think it's a prove to me they are over 18 - it isn't (although obviously I don't want to see anyone under that age) it's merely so I know what they can or cannot see, and can then provide the most appropriate information and links. Makes it far easier.

Of course other directories exist too.

[Thr0bbing_Hood]

@Strawberry - Numbers aren’t displayed on most accounts unless logged in. I’ve had few service provider want to see my feedback a few times as well and it’s always helped me get a booking.

Never shared my account details or had to log in at a service providers WiFi always use my own mobile network

[Doc Holliday]

When you say at the time you had one account, does that mean you have more than one account now? Or is this a different site not AW? Only asking as you can see my dilemma I don’t know if I can register for a new account again without that being blocked.

No not AW. I was referring to another punting forum (long gone) 

[Mr Garmin]

If you decide to start again, get a new burner email and if you're on a pc, reboot your router to get a new ip address allocated, assuming that you don't already have a static one?

I don't know whether AW fingerprint your device but I wouldn't think so.

[hamchang]

If you decide to start again, get a new burner email and if you're on a pc, reboot your router to get a new ip address allocated, assuming that you don't already have a static one?

I don't know whether AW fingerprint your device but I wouldn't think so.

Yep - simple mini tablet from eBay and a cheap sim and bingo.

[PilotMan]

If you ask AW, they will tell you what other accounts are connected to yours. They did with me anyway.

I kind of worded it as a - What data do you hold one me type of request.

[Thr0bbing_Hood]

Thanks all for the advise. Just thought I’d give an update, AW never replied back so I’ve created a new account with a burner email. So far no issues or warnings from AW

[Doc Holliday]

Thanks all for the advise. Just thought I’d give an update, AW never replied back so I’ve created a new account with a burner email. So far no issues or warnings from AW

 

[starman]

Nothing to worry about then.  Just put it down to the fact that your Mrs has a secret duo account with someone else.

[Thr0bbing_Hood]

I live alone so I know there’s no second account. I didn’t refresh the ip wanted to test the waters and aw haven’t blocked this new account so far. So not sure what they are using determine if there are more account under the same ip