Hiya, like your previous reply I saw Marie a couple of years ago and she was very nice, booked an appointment with Ruth recently and turned up as arranged, house looked really grotty from the outside, cat's everywhere, all the Windows open, no answer at the door and both phones off. So I gave up, she gave me neutral feedback on aw to which I replied saying what happened but haven't heard anything since. Let me know if you have better luck as I'd still love to see her. Bob.