Yep, the comms are what put me off booking her again. She's a great punt, very attractive and does all the bits, but her comms are dreadful - presumably because she has more bookings than she can cope with. She let me down first time round, although I subsequently found out the reason was genuine. Second time it was all a bit yes, no, yes, no. I'd only book her on the day now, which is rare for me - advanced bookings seem to be completely foreign to her. Parlour background is possibly responsible - set the day you're working and see what rolls through the door.
tcm