Sorry to hear that. She is close to the people who run the biz so you are not going get anything back. Seen her twice, first time passable, went back a couple of weeks and I left within 15 mins of the second session. The service was bad. The web pics are generic, she looks ok but nothing like that, bit of tummy flab for a youngish chick. Have not used them since. Her real name sounds like Henry.