Sorry should have been clearer, this was part of her apology at the time not all from comms today. She requested that I put the information re miscommunication in the thread for others' awareness, as it was a booking early in the morning, so was a genuine mix up and not damage control.
She has seen your reply and requested I tell you that she has sent me screenshots of multiple no shows for bookings made after the review last night and today as proof. Also she would like to relay to UKP that she is requiring deposits now.
So are you her secretary. ?
I have to say that I had asked to see this SP and had exchanged a couple of WhatsApp messages with her. As far as I was concerned I was meeting her for an hour (Aldgate if memory serves me correctly) the following day. I told her I would message in the morning……… confirmation etc.
Now as I live in Surrey. I’m not going to travel all the way into the city unless I get the go ahead.
If HoD can do something as simple as this……. So can everybody else as far as I am concerned.
Anyway……… I confirmed at my end. But got no reply.
I didn’t bother wasting my time by travelling into town.
It wasn’t until a day later I got an apology. She said she was ill.
I gave her the benefit of the doubt 🤷🏼. Folk do get ill.
I didn’t review it. As far as I was concerned there had been no clear confirmed booking.
Well……. Possibly just verbal but nothing on the AW system.
Anyway………. I’m just adding this on here.