Author Topic: Grab in Thailand- bank won’t allow me to add my payment card  (Read 120 times)

Offline londonroad

Off to Thailand next month for my first visit.
Was setting up Grab last night and tried to add my payment card to the app to make purchases work better. My bank (a major High St UK bank) declined my payment of 11p - which had been generated by the Grab administrators. I tried again to use my UK bank card agin - it was declined a second time.
I spoke to my bank and the staff member (on the phone) informed me the payment had been automatically refused and he was unable to pash payment through. He said the Bank won’t allow payments to this Grab site and referred me to the fraud/scam payments warning documents. He could offer no solution apart from if I had a card from another Bank to try it.

I am wondering if anyone else on here has been able to add a Uk Bank card to the Grab app? I notice I have an option to pay money into my Grab account by doing a bank transfer. Has anyone tried this?
« Last Edit: Yesterday at 09:17:41 pm by londonroad »

Offline londonroad

Off to Thailand next month for my first visit.
Was setting up Grab last night and tried to add my payment card to the app to make purchases work better. My bank (a major High St UK bank) declined my payment of 11p - which had been generated by the Grab administrators. I tried again to use my UK bank card agin - it was declined a second time.
I spoke to my bank and the staff member (on the phone) informed me the payment had been automatically refused and he was unable to pash payment through. He said the Bank won’t allow payments to this Grab site and referred me to the fraud/scam payments warning documents. He could offer no solution apart from if I had a card from another Bank to try using it.

I am wondering if anyone else on here has been able to add a Uk Bank card to the Grab app? I notice I have an option to pay money into my Grab account by doing a bank transfer. Has anyone tried this?

Offline southcoastpunter

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Does it give you a pay by cash” option? If so go for that as apart from BKK to Pattaya, most taxi bills will be 40-150 baht!
I use Bolt rather than Grab and that gives a cash option ( or at least it did 4 years ago when I downloaded the app)
« Last Edit: Yesterday at 09:45:20 pm by southcoastpunter »

Offline Birdhunter

I always use Bolt in Thailand.  Just pay with cash.

Offline seandana

I have used Grab in Thailand on numerous occasions, I set up a Wise account which comes with a card , I have had no problems linking it to My Grab account. Wise is similar to monzo you can load cash into your app and have multiple currencies depending on where you are visiting.

Offline Fatman

I use Revolut bank/card and not a problem with grab… fantastic way of moving cash into different currencies. Some of the English high street banks belong in toy town with Noddie and friends.