I was once parked up waiting for my confirmation to go to the door and and was told to wait 10 minutes. I assumed this was because there was a Chinese girl sat on a suitcase outside the property. An older chinese woman turned up in a taxi, helped load the suitcase into the car and then they both got in and drove off. As the older woman was getting into the taxi she was texting on her phone and I suddenly received a message telling me to go. I thought this must have been the person in charge