Arranged a booking via a text, and confirmed by shop
turned up at allocated time, door was locked, but 2 mins later, lady unlocked door and said can you come back an hour later.
Said I had booked, and sadly could not wait.
She said sorry, then just locked door. (no real explanation)
An obvious negative. Maybe someone had turned up and nicked my spot (or they thought they were me).
Anyway a pain, as I had just driven 35 minutes to get there.