This was my third appointment with 'Savannah' (a size-6 beauty:
External Link/Members Only), after two that were good enough to post very positive reviews on her page on the Cheshire Incalls website -- now removed at my insistence after the agency persistently refused to add a third but negative report.
This time was completely different: there was a strange distance and refusal re intimacy, notably kissing (anywhere), when 'Savannah' and the agency know this is the key part of the service for me.
Worse, there appeared to be goading to end the appointment prematurely, and time-wasting -- not least taking a shower in the middle of the time I was paying for.
After my very positive reviews, this seemed gratuitously contemptuous, but I decided not to cause a scene and instead rang the agency to complain after I got back home. They contacted her and then got back to say that she was thrown by our “conversation”. But we had none until after the appointment. [We'd then discussed the situation of girl/client, and I had pointed out that the girl is in control, and had the 'power' in terms of attractiveness; which is why I was paying her £80 rather than the other way round. She seemed to take exception to this – probably mainly because of where the conversation could then have led re her terrible 'service'.] She then disingenuously tried to retrospectively apply this to when I first arrived, to claim that she was somehow thrown from the outset by something I had said; but neither what this was nor the context could be got out of her. Clearly, she was trying to cover for her simply not being able to face being intimate.
The Cheshire Incalls owner, alias Jane Jennings, then refused to deal with my complaint because of my objection to her refusal to carry my negative review -- I had tried several times to post one. So I sent a formal letter of complaint to Cheshire incalls' (& Companions) parent company, BDS Enterprises of Stockport, and what were, according to easily available companies records, the individuals running the company: Carol Stafford and Wesley Stafford. At this I was threatened with the police (I kid you not).
The formal letter seemed to change minds, however; as later, Savannah actually rang me to apologise that she should not have gone through with the appointment, and that I was owed a full refund; which she insisted on, despite my pointing out that I had requested a partial refund only.
Blow me down with a feather or what? One of the staff then asked me if I thought it was right to accept a full refund [er ...?!], and I replied that I would be happy to accept just a partial one; or a full one if I could pay back half of it at my next appointment (they had barred me from using the agency). I then got lots of silly, contemptuous emails with the repeated phrase: 'enjoy your £80'.
Well, I waited, but nothing ever appeared in my account, and when I enquired I was told that the refund had been withdrawn completely.
So I then sent a formal notice of intention to take legal action in the 'small claims' court against BDS Enterprises / the Staffords, to which local media would be invited; unless at least half of the fee I'd paid was not refunded (noting that this is less than what I had actually been offered and had been agreed to). This worked. A begrudging £40 appeared in my back account.
What can be made of all this? Well, that complaining can work; that there may actually be some reasonableness and even consideration for the client, albeit well buried beneath the usual contemptuous attitude, and difficult to dig up without showing you mean business; but that to actually get a refund you have to put in some work. To put it mildly.