My subscription ran out recently and I got an email about it, which of course I already knew, as I had tried unsuccessfully to login and got the subscription expired page.
Payment has to be by bitcoin or bitcoin cash and although I have done this before, payment to UKP is the only time I ever use bitcoin so my memory of how to do it was quite hazy. I ended up transferring the money to an address I had written down some time ago and which I believed to be UKP. I think it actually was UKP but the address has since changed and I fear my money has gone down a black hole and is irretrievable.
Of course you might well say more fool me, and I might well agree with you. But what's done's done.
I did later renew my subscription successfully, which is why I am able to post this. I have also made a few notes this time, while it is fresh in my memory, so hopefully it will be less of a problem next time.
But wonder whether some alternative means of payment might be possible (Paypal?). I appreciate this may not be possible as perhaps there are security and privacy issues for a site like this.
But maybe one thing that could be done would be to send the renewal email with a bit of notice, e.g. a week or two, instead of only sending it when the subscription has actually expired. Maybe also with the bitcoin payment address specified and, ideally, a few pointers on how to renew?
Anyway, just a thought.
