External Link/Members OnlyComms: Messaged day ahead to book; Quick/ responsive with reply 10 minutes later - standard text/ generic outline of services/ prices - I confirmed booking/ time for day after and got 'OK Love' back; On the day itself she blanked completely - no reply to texts/ no answer to calls when I texted a couple of hours ahead.
On the day itself, I got myself to the postcode nonetheless, (stupidly) assuming she'd pick up nearer the time - nada
Given the majority of her other feedback, this is disappointing - now a couple of no-shows / likely plenty others unreported - won't be bothering again.