Don't lose your debit card

[standardpostage]

Contactless payments limit going up to £100, from next Friday 15th October.

Don't lose your debit card.

It's a big jump from £45.

[Gordon Bennett]

Think you can set your own limit up to £100 but I accept many people will not have the brains to fiddle about with banking apps to do that though.

Got a new debit card today with no bank details on it - feels a bit weird looking at a very plain card with just bank's logo in top right and my name in bottom left. No cvv number on bank either, just magnetic strip and Mastercard hologram.

[JamesKW]

There should be an outcry against this as you can do a lot of £100 transactions quickly and the banks are refusing to compensate fraud more and more nowdays.

[Whiteknight]

Just don't lose your card

[Billy no mates]

There should be an outcry against this as you can do a lot of £100 transactions quickly and the banks are refusing to compensate fraud more and more nowdays.

I have had many friends and family (one this week) who have had their credit cards taken/used/stolen etc.

Every single one of them got a full refund from the bank without any issues. Maybe it took a week or so, but once they get the crime number it’s easy.

[finn5555]

Contactless payments limit going up to £100, from next Friday 15th October.

Don't lose your debit card.

It's a big jump from £45.

If you lose it block it’s use on your banking app

[Blackpool Rock]

I incorrectly thought it started on 1st Oct, yes it is a big jump especially as the limit was something like £30 only 18 months ago pre pandemic but I guess this is progress though not all will agree.

It does mean losing your card is more like losing a wad of cash however as pointed out I believe the banks are pretty good at refunding any lost money so long as you report it straight away and can claim it was lost by accident or you took appropriate care of the card.

The flip side is that should you lose a wad of cash you have no way of clawing that money back unless you can make a claim on house insurance etc but then your premiums will be higher so you end up paying it back anyway

[southcoastpunter]

There should be an outcry against this as you can do a lot of £100 transactions quickly and the banks are refusing to compensate fraud more and more nowdays.

what evidence do you have for this statement? I think its the other way, unless they suspect you were negligent or part of any fraud. Banks want customers to be comfortable with online and cards etc - so they can shut more branches which is where their real cost base is.

And apart from you being able to put limits on your spending via your app, there is an overall max spend per day via contactless. so any contactless fraud is limited.

[SamOmar]

I'm quite clumsy and loose my debit cards, Even since the 45 pound limit I've turned off contactless payments

[JamesKW]

what evidence do you have for this statement?

When I speak to my business bankers at work it sounds like the days of banks recompensating customers arent going to last much longer

[Marmalade]

Think you can set your own limit up to £100 but I accept many people will not have the brains to fiddle about with banking apps to do that though.

Got a new debit card today with no bank details on it - feels a bit weird looking at a very plain card with just bank's logo in top right and my name in bottom left. No cvv number on bank either, just magnetic strip and Mastercard hologram.

Sounds weird... how do you pay online for something when that number is pretty well always requested?

[lostandfound]

Sounds weird... how do you pay online for something when that number is pretty well always requested?

I would guess two factor authentication - such as sending a unique code to the phone number which you have registered with the bank.

[Marmalade]

I would guess two factor authentication - such as sending a unique code to the phone number which you have registered with the bank.

Quite possibly, and more secure, even if it is a faff. What I was wondering about though is the many online ordering websites that require the three-digit code to complete the order screen.

[Marmalade]

You know all those terms and conditions when you take out a new credit card that you sign and say you’ve read when you haven’t?

There’s a Russian guy who scanned the terms and conditions, made some changes and sent the signed duplicate amended copy back to the bank for them to sign, which they did and returned to him. They hadn’t read it either.

The changed conditions in the pages of small print included zero interest, unlimited borrowing, and fines against the bank if they failed to observe any conditions. He’s suing them for a few hundred thou rubles ffs.

HoHoHo

[lostandfound]

Quite possibly, and more secure, even if it is a faff. What I was wondering about though is the many online ordering websites that require the three-digit code to complete the order screen.

I guess they'll have to comply with the banks. But only if they want to keep making money.

[Gordon Bennett]

Sounds weird... how do you pay online for something when that number is pretty well always requested?

The details are in the bank's app on my phone. I can open the app and see the details there. But, I have linked the card to Google Pay so now if I make any payments online the card details (apart from CVV) all autofill... I just have to remember the 3-digit cvv (or open app to see it).
It sounds weird or unwieldy but it feels far more secure. I lost my debit card a few years ago and it always freaked me out it had my bank account and sort code on it.

[catweazle]

I found a gold Mastercard on the floor in a big Tesco a few months back. I handed it to the customer  services desk, but the thought that someone less honest could have had £45 of shopping with it did occur to me.

[hawai5o]

Changed my cards back to chip&pin .

[myothernameis]

There should be an outcry against this as you can do a lot of £100 transactions quickly and the banks are refusing to compensate fraud more and more nowdays.

Double tapping work, and I know this, as a customer asked me to do this 4 times with her shopping. So shopping came to around  £160, so I was asked to put through £45 for contactless each time, and it worked

The banks have said, you not suppose to do this, but if your able to do, then surely the banks should sort this out

The new contactless amount of £100, with this you will be allowed to spend up to £300, before you will have to enter yout chip and pin

[myothernameis]

If you lose it block it’s use on your banking app

Issue here, when do you realize you have lost your bank card, and then if someone gets hold of your card, with £100 contactless, and they go on spending spree.

Now in my work, we have a lost property draw, and we have around 100+ bank cards which have been left behind, and handed into the store, and no one has come to claim them

A suggestion has been made to see if these cards are still viable and could be used, with contactless, as most time, dont think anyone has checked this out, and think the bank would have to do something to sort this

[lostandfound]

I have wondered about customers getting cash back on automated checkouts in supermarkets forgetting to pick it up, going back a few minutes later and it's gone.

I'm sure the staff don't just pick it up. 

[myothernameis]

I have wondered about customers getting cash back on automated checkouts in supermarkets forgetting to pick it up, going back a few minutes later and it's gone.

I'm sure the staff don't just pick it up. 

If someone like my self, or workmate see cash back left by the customer, we take it to the customer service desk, and log it.  So if the customer comes back, there a good chance they will get there cash back

Now a warning for thieves, who think there £50 cash back, left by the customer, I will just take it for my own needs.  Worst thing you can do, especially over the last 12 months cctv in these area has been increased.

Customer returns and asks us did anyone hand in £50 cashback, no, we now take this to security.  Security check cctv, and see the person who took the cashback, and now this is sent to the police.  The police with in a few days have identified the person, and knocking at there door, and cautioned and arrested.  15 persons locally to me have been arrested for theft of cashback, and some of them never even been in trouble with the police, and now have a criminal conviction 

[lostandfound]

If someone like my self, or workmate see cash back left by the customer, we take it to the customer service desk, and log it.  So if the customer comes back, there a good chance they will get there cash back

Now a warning for thieves, who think there £50 cash back, left by the customer, I will just take it for my own needs.  Worst thing you can do, especially over the last 12 months cctv in these area has been increased.

Customer returns and asks us did anyone hand in £50 cashback, no, we now take this to security.  Security check cctv, and see the person who took the cashback, and now this is sent to the police.  The police with in a few days have identified the person, and knocking at there door, and cautioned and arrested.  15 persons locally to me have been arrested for theft of cashback, and some of them never even been in trouble with the police, and now have a criminal conviction

That's good to hear. 

[jeanphillipe]

You cant use contactless if you havent initially used a pin

Also if you rarely make large contactless back fo back payments they  will ask for pin or app verification. I dont know why they have increased to 100. 50 would have been fine. It only takes another 10-20 seconds to input a pin...

[Marmalade]

You cant use contactless if you havent initially used a pin

Also if you rarely make large contactless back fo back payments they  will ask for pin or app verification. I dont know why they have increased to 100. 50 would have been fine. It only takes another 10-20 seconds to input a pin...

I think a lot people’s regular supermarket bill is over £50. Contactless is rather more hygienic than stuffing it in a slot that has seen countless grubbily handled debit cards that day.

[Billy no mates]

I have found the problem for me, is the rare times I have been asked for my pin, I struggle to remember it, but that may be an age thing

[daviemac]

I get a notification on my phone whenever I use my debit card so even if I didn't realise I'd lost it I would know as soon as it was used.

[jeanphillipe]

I get a notification on my phone whenever I use my debit card so even if I didn't realise I'd lost it I would know as soon as it was used.

Security measures like this and others stop anyone going on a spree. You can instantly freeze your card as a response

I think a lot people’s regular supermarket bill is over £50. Contactless is rather more hygienic than stuffing it in a slot that has seen countless grubbily handled debit cards that day.

That makes sense.

[Ali Katt]

If someone like my self, or workmate see cash back left by the customer, we take it to the customer service desk, and log it.  So if the customer comes back, there a good chance they will get there cash back

Now a warning for thieves, who think there £50 cash back, left by the customer, I will just take it for my own needs.  Worst thing you can do, especially over the last 12 months cctv in these area has been increased.

Customer returns and asks us did anyone hand in £50 cashback, no, we now take this to security.  Security check cctv, and see the person who took the cashback, and now this is sent to the police.  The police with in a few days have identified the person, and knocking at there door, and cautioned and arrested.  15 persons locally to me have been arrested for theft of cashback, and some of them never even been in trouble with the police, and now have a criminal conviction

Don't you need a pin for cashback?

[king tarzan]

I have found the problem for me, is the rare times I have been asked for my pin, I struggle to remember it, but that may be an age thing

You need a 🦊 memory urgently

[myothernameis]

Don't you need a pin for cashback?

Yes, but cashback still gets left behind