Review is based on 2 confirmed 30 minute bookings which were cancelled at short notice.
The first was made a month ago - booked by AW message and confirmed by me and her by text in the morning.
With a couple of hours to go she cancelled by text, saying she had a diary clash as her reason.
I took this at face value and accepted it.
However, the second occurrence gave me cause to reconsider the validity of the excuse.
It was yesterday and again all booked and confirmed by both of us - but with a half hour to go she sent me a garbled message with some confused excuse and cancelled.
I was actually parked nearby ready for the punt when the message came through!
To her credit both excuses were different. lol
But she should keep better records of who she bumps to avoid it becoming some damned obvious!
Her mum Layla has clearly taught her how to please the boys going by all reports on here....but it appears that Vanessa has yet to complete the training section on professionalism and other aspects of customer care!!
She is clearly bumping half hour bookings in favour of longer ones.
And that is unacceptable.
For these reason she is off my list and I feel it is my civil duty to share this intel with fellow members. At least then you are booking in the knowledge of this experience.
(I also noticed that she no longer advertises 15 min bookings - probably for the same reason that she prefers longer bookings. Fair enough on this - but if you advertise and accept and confirm 30 minute bookings they should not be getting bumped in this manner.)
So I made another booking - went to GEA and a positive report will follow in a wee while.
