I had a similar experience about 3 weeks ago, i phoned and made an appointment for half-hour that day with Nancy, when i got there i thought i'm sure that's not Nancy, i hadn't been for more than a year, but went in the room and got ready, laid on the bed, she came in and put a towel over me, before starting to massage my back, Nancy never used a towel before, so i said where is Nancy, she is on holiday, so let her carry on, on turn over towel put over me again, no where near my balls was done, i said do you do happy end, no understand, within minutes massage finished £20 please, i wasn't happy at all, so beware guys.
i went back last week and saw the real Nancy, i told her what had happened, she said she had to go to the hospital with a friend that day, she said the new lady Sunny does beauty parlour bit, and helps with massage at times, but she is very shy and doesn't do Happy end, so Nancy gave me her best attention and i left there very happy for £30.