The punt that didn't happen.
External Link/Members OnlyCalled and made a one hour booking for thirty minutes later. Received a text back confirming the post code and additional instruction. I responded to the text confirming the time. 15 minutes later they called (!) me - I was driving so couldn't answer. Arrived five minutes early and called as per the instructions only to be told they had cancelled my booking because I hadn't answered the phone.
I have gone for a negative for two reasons. First to cancel a booking that was made only 30 mins before the punt and to cancel because a phone wasn't answered is crap. Second I don't like to be called by WGs - it could be very embarassing.