What a disaster,
I know Taunton very well and know that lavender court is one side of Lidl and Hamilton court is the other side I know that wg have often used Hamilton court flats for incalls , and it’s only a 30 second walk to lavender court, they could have easily just walked around to the front of lavender court and you would not know they had not come out of lavender court flats unless you were already aware it was a care home.
Never pay in advance.