I've never read about this happening at Sheridan's before, where the impression's been that the management (Nicola) have generally set great store by providing good customer service.
What was her reaction when you told her Freya had refused to see you?
Freebie the following day, as I say Nic always looks after her clients, which is why I have no hesitation in saying it's a favourite parlour.
Same thing happened with Amelia at LM last year, saw me the once then refused to see me the next time, but I have never been back there again.
Something about dick size, but I reckon I'm only just slightly larger than average, so it was bollocks.