Definitely, not Hannahs agency - its based in Exeter I think - I had a run in with them ages ago after they stuck an ad on AW for someone- (before they put their prices up!).
I booked, they Confirmed but she just didn't turn up...
I was pissed off having waited around - so phoned first & got some woman that said basically "Tough Shit", So messaged them and said if I didn't get a sensible response from them within 12 hrs as to the reason why no call or contact etc, then I would leave really bad aw feedback.
Got a long text later that day apologising from the owner (he said!) saying they sacked the girl as was unreliable-and offering a discount on another booking with any other. Who knows!!
Seemed so disorganised I've never bothered to try the agency again. Anyway, too expensive now!
At least with AW we have some (small) visible leverage via feedbacks - unlike Viva or an Agency.
I last saw Scarlet (I'd met her before a few times) - just as she was joining the Agency - Had another very good meet, She is Hot, Tasty & enthusiastic.
but seen her since - far too expensive now, with so many others around for a lot less..