I've not met ER, though she is on my hotlist.
I understand that the experience/opinion of the OP has been oft stated. And, at the request of some is now formalised in a review. Looking at the balance of evidence (57 positives, 1 neutral and 3 negatives) she remains firmly on my HL.
In fact, this latest flurry of commentary has made me, if anything, more determined to see her if she comes to South Wales again. So excepting the OPs view and balancing it vs those of others, might be the best way to proceed.
Happy to be criticised if I'm being a patronising twat