I can elaborate. Agencies were shunned here for a long time. One reviewer circa 2016/17 saw a lot of russians as duos via Hot Collection. Initially these reviews were well received mainly because the reviews were so well written, in a laddish but eloquent prose. But there were mixed feelings- because of the price point. Later, some allegations were made against said reviewer and he was banned. Those reviews showed me how i wanted to punt and i tried Hot Collection first. It's all the same SPs. Hot Collection had very good receptionists in 2017, one in particular. Later, their service slipped. But in the hiatus from that first reviewer being banned, agencies became more accepted here and the likes of King Tarzan were converted to Russian agency punting. By then the UKP cohort was more accepting of agency reviews. Diva basically has the best comms. They can be rude and annoying but so can we I guess. Hot Collection isn't what it was. Other options include Barracuda, Babylon and Admiral but I heard the last may not be operating now. I've used them all and they are much of a much. But comms best with Diva they seem to have two receptionists on most of the time or they did when I was punting a lot. Also their website probs the best. There are other agencies ofc like Top Secret but i've never used them.
