LUSH LEEDS :( :( :(

[Stifler]

I've visited Jess from Lush on two occasions and reviewed her on this lovely site.

Today I fancied a punt after work, looking at Lush's calendar Jess showed as working. Well my past experiences with Jess have been very nice indeed apart from a few teething issues with door handles and towels etc. See my reviews for clarification.

Anyway I phoned Lush to enquire about Jess's availability. Rang through at 16:29 and was asked to wait for the next available operator. Patiently I waited and waited and waited some more. 20 minutes later I was still waiting and decided to hang up and go home.

I totally get a working girl not answering her phone if she deals with bookings herself yet is this not quite poor on behalf of the agency? 20 mins and nobody picks up. To say the least I was not a happy bunny.

Emanuaelle what's going on pal? I could have easily tried avno1/ star Natalia/ Kendall / candi shop or even scanned the purple site.

I'm contemplating trying to book Jess tomorrow however Lush's secretaries are really letting the side down.

I'd like to hear your thoughts Emmanuelle / Lush owner / management. Why should we keep coming back to Lush when their are plenty of fish out there.

[mrfishyfoo]

...........Why should we keep coming back to Lush when there are plenty of fish out there.

That's a damned fine point and is one of the reasons why I've still to break my Lush duck.

When I'm spending £1000's on fucking pro$$ies I expect no I DEMAND that they respect my money even if they have fuck all respect for me.

[Lush Leeds]

I've visited Jess from Lush on two occasions and reviewed her on this lovely site.

Today I fancied a punt after work, looking at Lush's calendar Jess showed as working. Well my past experiences with Jess have been very nice indeed apart from a few teething issues with door handles and towels etc. See my reviews for clarification.

Anyway I phoned Lush to enquire about Jess's availability. Rang through at 16:29 and was asked to wait for the next available operator. Patiently I waited and waited and waited some more. 20 minutes later I was still waiting and decided to hang up and go home.

I totally get a working girl not answering her phone if she deals with bookings herself yet is this not quite poor on behalf of the agency? 20 mins and nobody picks up. To say the least I was not a happy bunny.

Emanuaelle what's going on pal? I could have easily tried avno1/ star Natalia/ Kendall / candi shop or even scanned the purple site.

I'm contemplating trying to book Jess tomorrow however Lush's secretaries are really letting the side down.

I'd like to hear your thoughts Emmanuelle / Lush owner / management. Why should we keep coming back to Lush when their are plenty of fish out there.

Hi Moe, I totally understand your complaint. Our phones are run on a voip system, yesterday around 4pm our service provider was down (and still is  ) I myself was on yesterday and did not notice this until I tried to call Jess's 16:45 client to see if he's still coming (I would have noticed sooner had the phones been as busy as normal but it was quiet yesterday), the phones were then diverted to a mobile until the 8pm change of guard so to speak, which is far from ideal as then we can only take one call at a time and any others are sent to voicemail. If you don't mind, may I please send you a copy (via private message on here-minus numbers of course lol) of the phone records for yesterday so you can see for yourself that what I'm saying is 100% true and accurate. Also with regards to any issues such as door handles or towels etc, the apartments are inspected daily and there are more than enough fluffy clean and dry towels in each apartment now buddy. I truly hope that you will continue to use the Lush as on a whole we are very client focused do always aim to provide a good service.

[Lush Leeds]

That's a damned fine point and is one of the reasons why I've still to break my Lush duck.

When I'm spending £1000's on fucking pro$$ies I expect no I DEMAND that they respect my money even if they have fuck all respect for me.

You are quite right to say so Mr fish, all I can say is that we respect all our clients sir, from the man coming for a 30mins once or twice a month to the 2-5hr man coming once or twice a week. We value everyone's custom highly and often bend over backwards to accommodate. Hopefully you will see for yourself one day buddy.

[Stifler]

Emmanuelle / Lush

Good to hear your side of the story however I called Lush again last night and within a few rings got through to a very pleasant receptionist. I was looking to book Jess for the following day, bearing in mind I checked your calendar and saw Jess was available from 5pm on Friday 12.05.17. I asked for a 5pm booking only to be told Jess does not start work until 7pm.

I asked the receptionist to check again as the calendar shows 5pm, yet I was told again sorry she starts at 7pm. I decided to leave it as I'm not available then.

So what's the crack here? Is the receptionist mistaken? Has Jess changed her hours and nobody has updated the calendar?

This is getting rather frustrating, it really should not be this difficult to arrange a booking.

What do you think fellow punters and Emanuelle / Lush?

I'm still keen on Jess yet agency comms are really leaving a sour taste.

[Lush Leeds]

Emmanuelle / Lush

Good to hear your side of the story however I called Lush again last night and within a few rings got through to a very pleasant receptionist. I was looking to book Jess for the following day, bearing in mind I checked your calendar and saw Jess was available from 5pm on Friday 12.05.17. I asked for a 5pm booking only to be told Jess does not start work until 7pm.

I asked the receptionist to check again as the calendar shows 5pm, yet I was told again sorry she starts at 7pm. I decided to leave it as I'm not available then.

So what's the crack here? Is the receptionist mistaken? Has Jess changed her hours and nobody has updated the calendar?

This is getting rather frustrating, it really should not be this difficult to arrange a booking.

What do you think fellow punters and Emanuelle / Lush?

I'm still keen on Jess yet agency comms are really leaving a sour taste.

Hi Moe, it's 6 of one and half a dozen of the other there buddy, the receptionist was not exactly wrong, Jess does indeed start at 5pm but for outcall only and is not available for incall until 7pm as there is another girl in the apartment during the day until 7pm. In all honesty I will have to hold my hand up for that one, as I did not highlight the point on the hours sheet and just assumed the difference would be noted by whoever is on shift anyway, but as is commonly known presumption is the mother of all f**$ups. Lesson learned for me there then.

[Randy69]

At least Lush is proactive and acting on feedbacks.
I will definetly be giving Lush a few more chances to provide good services and communications.

Also the lady , who i was talking on the phone the other day, does have a nice voice and very polite.

On flip side, i would like to see a photo of the owners forehead , after all that 
It sure would be very sore.

[Stifler]

As mentioned previously I'm still keen to see Jess again. Hopefully Lush will act on feedback and sort out the teething issues they seem to be experiencing.