Twice in 2 years??
Not exactly unreliable.
Adultwork is a bit like Ryanair. Everyone knocks it but fails to come up with a better alternative
Of course AW has its flaws and faults, any system crossing so many 'borders', comprising such vast volumes of different folks, with different purposes/needs/expectations/uses etc, and handling, daily, simply such large amounts of traffic in an unregulated industry, one constantly infultrated by the less 'honorably' intentioned
is literally guaranteed to have occasional patches of turbulence!
As you observe exactly correctly, though, Steve, when considering all of the trials mentioned above (and more), AW successfully serves its purpose; facilitating the working lives of so many and fulfilling the needs of punters, to quite an impressive degree, quite a commendable portion of the time. As you also mention, for the number of people that are so quick to vocalise repeated gripes about the site, there is the whistle of wind when looking to see who's standing up to lead the revolution in the next chapter, offering a viable alternative that not only stands up solidly to AW but also responds to all these wee niggles