Good review, TnH: thanks for posting.
When I first read the good reviews of Monica(a) on UKP, I was puzzled, like you, because my experience with Monicaa was so much worse than theirs. I was left wondering, had I even seen the same person?
After reading your review, I think it was the same person. Also, I take a little comfort from the knowledge that maybe it wasn't just me who had poor service from her.
That said, I'd rather have had a good punt than a vague sense of justification. And it should have been good. I mean, look at those tits!