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External Link/Members OnlyI first reviewed Ella when I toftt:
https://www.ukpunting.com/index.php?topic=57808.0I saw her a few times since then but hadn't paid her a visit since she moved locations.
Her maid is a total fuck up, one thing I disliked when visiting Ella was the constant wait 5 minutes or 10 minutes which extended to 15 minutes before letting me in. This time I called and arranged an appointment, it was short notice booking to start after half an hour, I double checked whether she was free at that time and was given the assurance that she was available.. and when I do arrive I'm told she's busy and that I have to wait half an hour. I gave the maid a piece of my mind and she tried to fib it off by claiming another customer had come late. She was of course lying.
She had double booked me. Had she been truthful she would have let me know as soon as the other customer had arrived that there may be a delay but that would still warrant a negative because again if she was telling the truth the right thing would be to tell the "customer" to rebook as she has another booking with a customer rather than waste my time. However, I've been punting long enough to know that some people are scumbags who waste punters times by double booking them and expecting them to wait. She hung up the phone when she saw I wasn't buying her lies.
Ella may be a good punt but I don't give my money to scumbags who don't offer basic customer service starting with honouring a booking.