If it was a complete box set of Star Trek - The Next Generation, can you forward the message to me.
Some punters have no idea of a WGs cash flow. One unpresuming woman felt she knew me well enough to tell me about her new pad - including giant plasma screens in each room. Good for her. But her prices had gone up and the service had gone down.
Another ex-regular put it bluntly one day when I gave her small but appreciative box of chocolates. "If you want to give me presents, give me perfume!" Always was a cheeky cow though. I thought of giving her the time of day, but it seemed easier to stick my meat in, shoot and leave.
Financially, many people tend to think in terms of their own world. The guy offering the Blu-Rays is imaging how much they cost him - about as much as a punt - and thinking of the joy the WG will have watching these prize items. She probably has a maximum download package from Sky anyway and thinks he's a dummy. Stupidity on his part on several counts but probably not intending to be rude.