I don't regard a PCSO as a "policeman" ---------- however not a good advert for the policeforce ------ oops sorry it is now called the police "service".
You are quite right Jimmy PCSO's are not policeman. They can not arrest anyone, they don't carry arms, they do not have the same vigorous training and do not need any particular qualifications to do their job. They are merely meant to be the 'eyes and ears' of the police and there to inform. Even in an attack situation, they are not meant to get involved, but report the incident. They visit elderly, they check on victims of crime and the walk the beat that in the old days real police would have walked.
Don't get me wrong, in some ways they do a good job, but they are DEFINITELY NOT police!
I'm pretty sure this person would have been asked to declare 'any other business concerns' when they joined and has obviously been telling porky pies. Me thinks he will be in very hot water now.