Adele was my first ever punt back in her MK days. I was shaking like a leaf, babbling like an idiot and was seriously ready to bolt for the door. But I had at least done my homework and everything on her reviews suggested she was an intelligent and relaxed lady who was absolutely perfect for first timers. She was just brilliant, calmed me down, got a glass of wine down my neck, and took over proceedings completly. She was also happy to share advice on how to deal with meets going forward, how to behave, etc which have stood me in great stead going forwards.
In general I hate white knights, but for Adele I will make an exception; granted like all of us, she could have had an off day with the OP, it happens to us all. However for me, if that first session would have gone badly I would probably never have continued with the hobby I enjoy 3 years later.
I think she's one of puntings stars and whilst I may have gone up the price ranges in the years since, still have great memories of that session (and indeed a later one with Adele and her friend Carmella).