I told you before, no case to answer. 
As far as I'm aware you're just a regular punter who's made a thousand posts on this forum. I don't really care what you think. Unless you work for the Allure agency, I don't really care for your opinion. Or anyone elses for that matter as I've seen the kind of responses I get and how judgemental a lot of you can be.
I'd just like for the agency to give me a response. I've noticed they've been online earlier this afternoon and whether or not they've noticed this thread I don't know. All I know is I had a very helpful woman answer the phone three times. First we talked about where she was and whether or not I'd be interested. Second making the actual booking itself. Third asking five minutes before the booking time for directions. I'm not blaming anyone and I've already admitted my own mistakes. I'm just curious why when I've arrived in the area and they tell me they'd call me back with directions in "2 mins" that my fourth call was not taken. Don't give me any bullshit on bad reception because I already made a call in the same spot 5 minutes prior to that.
Think about it. I'm in the area as a new client and he rings you up for directions and you tell him I'll call you back in 2 minutes. Over 5 minutes and you don't call him back and you don't answer his next call. Why is that? I have no idea how the punting world works because this is my first time and I've made mistakes yes but it isn't hard to answer the phone and tell me to turn around and go to the end of the street and take a left. Again, I am not blaming anyone. I'm just curious why they didn't ring me back at all.
[edit] virtualwaster's reply is another example of the kind of shit I have to deal with here. I don't know whether it's because it's online and anonymous but it really shows a lot about the real life you and your maturity.