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Author Topic: Negative Reviews - How Should WGs respond?  (Read 4260 times)

Offline AnthG

This really is kind of a loaded question. As I have a frame of mind of this. And I am hoping by people responding similarly it may show a good guideline for WGs to consider.

But personally speaking on most occasions I do not class a negative review as that massive of a deal.

The girls are getting paid to do a job of offering an 'experience' and are paid a lot. So people expect their monies worth. If they don't leave happy and exuberant then they are within their rights to leave a negative review for their experience

But the thing is, many times WGs get a massive strop on at the notion of getting a negative review. Or start saying "I was crying all night at getting this" or completely quit and retire from the business as a result one one.

And I just think this is totally over the top.

In the past I have worked in customer service and that is rated by customers for everything you do. And all the time there were negative reviews from that. And that is because you simply cannot people all of the people all of the time no matter what you possibly do.

And the above is for often minor stuff. This is effectvely a £100 plus per hour job of offering people an expensive experience. And as such people are within their rights to negative review it if it wasn't for them an experience.

But this doesn't mean girls should get a strop on, over-react, quit, ban them from ever seeing them again or just do whatever else over the top thing.

So like I say I started this topic to see if my thoughts were completely not what others were thinking. Or do people agree with that?

And basically unless something really bad happened and its infact not a negative but a warning. A negative should just be taken often as a means to reflect by the girl.
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Offline Jimmyredcab

Some pro$$ies do go OTT in their reaction to a negative review.

Compare that to a negative review of a hotel on Trip Advisor.

The manager will often respond by putting his side to the complaints and if he feels the guest is right he will apologize and promise to take action to remedy the problems.

He would not respond by calling the hotel guest a dickhead.     :rolleyes:

Offline AnthG

He would not respond by calling the hotel guest a dickhead.     :rolleyes:

Exactly, or the do not ever go.

'Right well you are not welcome at this hotel ever again then'.

Or they do not go, right well I am now closing the hotel doors and going out of business. Happy now Mr Negative reviewer.

What normally any other business will do is say, come back, try us again and you will see this poor experience was just a blip. And then the person comes back and reconsiders and often then says "I was wrong with this negative review". Or the come back and see the hotel has taken on board your comments and they leave happy and wanted as the hotel has listened to what you said.

Any other business will take a negative review in their stride and a means to reflect. Or maybe up their game. Many companies send out surveys non stop wanting comments from customers (and really seeking the negatives so they know what to improve on) more than just a glowing bunch of useless "you were perfect" which is really useless responses to surveys.

It really does annoy me how badly WGs react/respond/treat negative reviews. They literally act like its the end of the world. When really in my opinion it should just be considered part of the job. And if you want a £100 per hour for offering someone an experience. Then expect a negative or two when people didn't get the experience they were after after paying a hundred pound for it!
« Last Edit: June 16, 2015, 02:31:30 pm by AnthG »
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johnnyboy61

  • Guest
Yes, I've had my ear bent by a WG who got a negative review from another member. She was very upset as all her previous reviews were positives. She was all set to jump on here and start defending herself, but it was obvious that it was all going to end in tears (and probably a banning). My advice to her was to leave it and let it quietly slip down the board, otherwise if a ding dong argument was going to ensue it was going to keep getting bumped to the top and be remembered. Even the best girls might get one poor review, but once you put the AW number in a search engine and all the others come up too you can pretty quickly tell that it is likely to be a good punt. But I agree that some think one negative review is the end of the world.

LL

  • Guest
Some pro$$ies do go OTT in their reaction to a negative review.

Compare that to a negative review of a hotel on Trip Advisor.

The manager will often respond by putting his side to the complaints and if he feels the guest is right he will apologize and promise to take action to remedy the problems.

He would not respond by calling the hotel guest a dickhead.     :rolleyes:
Nor shift the blame by claiming that the guest was late, hadn't booked at all, turned up with a rude attitude or with a smelly cock/balls :D

I don't think a WG should respond here at all. She just needs to take notice of her reviews and change her attitude accordingly if she wants to start getting more positive reviews from us in the future. When they respond here directly it usually just turns into a slanging match which doesn't help anybody (apart from the entertainment value for us :D)

Offline Taggart

I think negative reviews fall into specific categories, and there is no one answer for responding. Examples:

Girl advertises services, does not/will not provide, on something etc - if if EE origin I dont think a negaive would have any effect, so totally justified as warning to others. (But she'll change IDs)

Girl's service is lacking and mediocre - depending on the degree of crapness, some may think a neg is harsh, but may act as a wake up call to the girl. Only she knows if she cares enough to up her game so as to avoid further negs through own complacency.

Girl is crap, poor customer service skills/attitude problem - give her a neg, and she'll give the punter a neg back. A tit-for-tat situation, BUT, the WG can do the punter's reputation far more damage, particularly if she lies in her response.


At lot of the problems fall down to poor comms and misunderstandings, but I'd conceed that a lot of girls are unaware that they are marketing themselves as a commoddity, so to speak, and simply do not have or understand the attributes for good customer service.

In business, every company (should) want the customer to return, so as to build business and be successful, and they follow up with phone or web-based surveys. Some years back a car dealer called me after a service to ask if I was satisfied. I said no I was not, as the car had not been washed and worse, the service book, which was on the front seat had not been stamped. I told service lady that this was plain sloppy and also I questioned whether the car had been in the workshops (I had checked and found clean oil, but thought I'd piss them off).  Grovelly apology, no offer of a partial refund, only bring it in for a wash. Too late, damage done, customer lost. Contrast that to another car that developed a major engine fault under warranty. Taken in, stripped, fixed, washed/hoovered, provided courtesy car, full explanation of fault and work done, with a follow up call a week later to check all was OK.  It's not difficult.

My experience with WGs shows that there are a small percentage to not only enjoy what they do but work hard and care enough to make sure the paying customer walks away with a smile on his face - and are very likely to return. Then there are the others who dont give a toss but are happy for the cash, and another small percentage, who are out and out scammers.

It's a brave WG who would publicly admit that following a negative report, that the punter was right, the report justifield and she's taking steps to improve.

It's why the Amera's, Little Honey Jessica's, Emily Janes, Miss KDDs etc, etc are so successful - they go the extra mile for the paying client.  Why do some women find that so hard to do? Maybe they should jack it in and get a job stacking supermarket shelves?

James999

  • Guest
If a pro$$ie is fit and offers a decent service she will just ignore it, after all she will have a steady stream of regulars and others who want to shag her, so why would she bother arguing with someone who doesn't  :unknown:

The reality is it's the pro$$ies who rip off and offer sub standard service that feel the need to respond to negatives, as they know it's generally true and they don't have a stream of regulars who book them, they are reliant on tricking new clients into wasting their cash on them  :hi:

Offline Silver Birch

I don't think a WG should respond here at all. She just needs to take notice of her reviews and change her attitude accordingly if she wants to start getting more positive reviews from us in the future.

Agreed.

A wg responding to criticism on here never ends well, especially for her.

I think most people would admit to feeling some sort of disappointment when reading negative comments about themselves. The trouble is, a number of wgs think it is an unjustified negative review and think their clients should be grateful to have been able to fuck them, regardless of how the experience was delivered.

I guess some are genuinely hurt and may be angry, but most just want to have the last word. - Good luck with that on ukp  :hi:

Offline Corus Boy

A negative review in most businesses should lead to an internal assessment of the event and an Action Plan to fix the revealed issues.

Most businesses are not as intimately personal as punting and because of this responses tend to be highly personal!

It is easy for there to be large differences of opinions as to what happened, however thew bottom line should be to care for your customers!  And not to end up with a playground fight.

I left a Negative review on Sunday, if the girl contacted me I'd happily listen to her point of view but I doubt my viewpoint would be changed because I try to be very objective and already err on the fluffy side.

Offline AnthG

If a pro$$ie is fit and offers a decent service she will just ignore it, after all she will have a steady stream of regulars and others who want to shag her, so why would she bother arguing with someone who doesn't  :unknown:

I don't agree with this. The fit and popular ones seem to be the worst as their response is often along the lines of

"How fucking dare anyone say I was less than perfect. I am the best girl in the region. How dare he try and ruin my business by saying any less than I am perfect".

In my honest opinion. And I know this wont happen as it would be way too much hassle and work to achieve. But I think possibly the forum should have a review moderator who allows or rejects responses to reviews on the forum by WGs.

And it would be the case of until the girl puts in a satisfactory standard of response. It does not go up and nobody gets to see it. That person would actually be doing her a favor in the long run as it would give a guide on how to best respond to reviews. If she can't then she should be allowed to ever respond.
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Offline Silver Birch

In my honest opinion. And I know this wont happen as it would be way too much hassle and work to achieve. But I think possibly the forum should have a review moderator who allows or rejects responses to reviews on the forum by WGs.

I disagree. The less moderation on ukp the better. I think they get banned sufficently fast enough under the current system to allow them at least one reply  :D

Offline Bangers and Gash


Girl is crap, poor customer service skills/attitude problem - give her a neg, and she'll give the punter a neg back. A tit-for-tat situation, BUT, the WG can do the punter's reputation far more damage, particularly if she lies in her response.

I have to disagree.  :hi:

Speaking as someone who recently had their AAA rated feedback tarnished by a bitter pro$$ie - I reckon this type of thing only damages the pro$$ie. A punter can wipe the slate clean at the stroke of a mouse - easy cum, easy go - but a pro$$ie profile is her shop window and shit sticks. A smart pro$$ie takes criticism on the chin, unfortunately, despite all the bogus claims of MD's and PHD's most are as fick as two short planks.
 :wackogirl:

Offline AnthG

I disagree. The less moderation on ukp the better. I think they get banned sufficently fast enough under the current system to allow them at least one reply  :D

So then mabye a guide topic for WGs posting in the review section. And at the top it says

"So you got a negative review?.....Right well first of all, it isn't the end of the world, all people will get them off and on. Its how you respond to it that matters.

So you can respond in a few different ways, you can get a strop on and accuse the person leaving it of misdeeds and try and twist it all onto them. You can get in a huff, ban the person from ever seeing you again, say you are going to retire and act like a total drama queen as a result.....Or you can be professional and say, I am sorry you didn't enjoy yourself, if you choose to come back I will put double the effort in to make this right".
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Offline Silver Birch

So then mabye a guide topic for WGs posting in the review section. And at the top it says

"So you got a negative review?.....Right well first of all, it isn't the end of the world, all people will get them off and on. Its how you respond to it that matters.

So you can respond in a few different ways, you can get a strop on and accuse the person leaving it of misdeeds and try and twist it all onto them. You can get in a huff, ban the person from ever seeing you again, say you are going to retire and act like a total drama queen as a result.....Or you can be professional and say, I am sorry you didn't enjoy yourself, if you choose to come back I will put double the effort in to make this right".

The point is, the ranting wgs do not think they are in the wrong, or are certainly not going to admit it. Whilst I trust the words of an established punter on here over a wg, but even in the real world, the customer is not ALWAYS right.

Gotta disagree with you on this AnthG. UKP does not need any more rules/guidelines on how to write an acceptable post.

Offline AnthG

but even in the real world, the customer is not ALWAYS right.

But in the real world anyone is allowed to complain. And no companies PR department comes back and says "you're wrong".

And if they do come back and say "you're wrong" it doesn't mean that guy can never come back.

If I walked into Tesco's tomorrow and then left a note to the manager saying, that checkout girl was pretty miserable. And I got a response back. It wouldn't say. "right well, if you feel that way, shop at Asda's then.".

Even if I complained. They then went and told the girl it was me who said she was miserable, and if you do it again you're out of here. And she said I was not at all miserable at all, he was just a git himself but I was still nice to him.

I went back to Tesco's the next day and was served by her again. She'd have the falsest smile on her face while serving me.  And she is just on minimum wage. These girls are 'top businesswomen' on £100 per hour. But try that ever happening with a WG!
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Offline pianodave

Just accept reality. WGs are mostly appalling businesswomen. They just happen to have a vagina and be prepared to let anyone use it for a few quid. They earn a lot because the supply is low - only a tiny minority of women are prepared to rent out their body to any old stranger - not because of any great business skills. A lawyer earns lot because he has spent a long time learning the law. There's a big difference. There are some WGs who are smart, but it's a coincidence - smart + prepared to shag anyone = recipe for very big earnings. Thick as shit + prepared to shag anyone = recipe for big earnings.

I remember one girl going on and on about me leaving a review as she was quiet, and wanted me to come back. Then she refused to do a round 2 in the remaining time. I recall thinking how short sighted she was, if she had a brain she'd have done it and got the review and extra business she wanted, but they don't think like that. It's just how it is.

greychap

  • Guest
Some of the escorts can go a bit overboard about a negative review.

To me I think some negative REVIEWS ARE NOT NEGATIVE IN MY MIND but could be in other's we all have different expectations.

The problem is there is a lot of touts and pimps that have been known to come on here and rubbish another girl and visa versa so sometimes you have to make your own judgement on things.

How a escort responds I think depends what has been written and sometimes they might start out polite and it can go down hill when there is a lot of punters commenting on her and she loses her rag, but I think it all depends on what has been written about the girl depends how she responds.

Personally any girl that comes on here should know that it can go bad for her especially as some like to wind the girl up and push her buttons so its up to her how she handles the reaction and takes the bait!

Offline smiths

This really is kind of a loaded question. As I have a frame of mind of this. And I am hoping by people responding similarly it may show a good guideline for WGs to consider.

But personally speaking on most occasions I do not class a negative review as that massive of a deal.

The girls are getting paid to do a job of offering an 'experience' and are paid a lot. So people expect their monies worth. If they don't leave happy and exuberant then they are within their rights to leave a negative review for their experience

But the thing is, many times WGs get a massive strop on at the notion of getting a negative review. Or start saying "I was crying all night at getting this" or completely quit and retire from the business as a result one one.

And I just think this is totally over the top.

In the past I have worked in customer service and that is rated by customers for everything you do. And all the time there were negative reviews from that. And that is because you simply cannot people all of the people all of the time no matter what you possibly do.

And the above is for often minor stuff. This is effectvely a £100 plus per hour job of offering people an expensive experience. And as such people are within their rights to negative review it if it wasn't for them an experience.

But this doesn't mean girls should get a strop on, over-react, quit, ban them from ever seeing them again or just do whatever else over the top thing.

So like I say I started this topic to see if my thoughts were completely not what others were thinking. Or do people agree with that?

And basically unless something really bad happened and its infact not a negative but a warning. A negative should just be taken often as a means to reflect by the girl.

It would be great if ALL WGs responded by improving their service but some of those I read about on here who get them lose the plot. As UKP has become more popular such WGs and pimps MIGHT lose a bit of business off the back of negatives, and deserve to do so unless they offer each and every punter a good service. They shouldn't be surprised if they offered bad service a negative review follows.

As punting isn't regulated UKP fills that void to a degree and how bad WGs and pimps hate it, trying to undermine this forum rather than improving their service is the response from some.

greychap

  • Guest
But in the real world anyone is allowed to complain. And no companies PR department comes back and says "you're wrong".

And if they do come back and say "you're wrong" it doesn't mean that guy can never come back.

If I walked into Tesco's tomorrow and then left a note to the manager saying, that checkout girl was pretty miserable. And I got a response back. It wouldn't say. "right well, if you feel that way, shop at Asda's then.".

Even if I complained. They then went and told the girl it was me who said she was miserable, and if you do it again you're out of here. And she said I was not at all miserable at all, he was just a git himself but I was still nice to him.

I went back to Tesco's the next day and was served by her again. She'd have the falsest smile on her face while serving me.  And she is just on minimum wage. These girls are 'top businesswomen' on £100 per hour. But try that ever happening with a WG!

Prostitution is not the same as Tesco, the world looks down on the industry there is no regulations.

Some of the workers are more professional and a lot are not. We take the risks when we visit them.

Offline smiths

I don't agree with this. The fit and popular ones seem to be the worst as their response is often along the lines of

"How fucking dare anyone say I was less than perfect. I am the best girl in the region. How dare he try and ruin my business by saying any less than I am perfect".

In my honest opinion. And I know this wont happen as it would be way too much hassle and work to achieve. But I think possibly the forum should have a review moderator who allows or rejects responses to reviews on the forum by WGs.

And it would be the case of until the girl puts in a satisfactory standard of response. It does not go up and nobody gets to see it. That person would actually be doing her a favor in the long run as it would give a guide on how to best respond to reviews. If she can't then she should be allowed to ever respond.



Personally a WG free zone on UKP is what i would like to see, but as ever that's not up to me.

Offline smiths

Agreed.

A wg responding to criticism on here never ends well, especially for her.

I think most people would admit to feeling some sort of disappointment when reading negative comments about themselves. The trouble is, a number of wgs think it is an unjustified negative review and think their clients should be grateful to have been able to fuck them, regardless of how the experience was delivered.

I guess some are genuinely hurt and may be angry, but most just want to have the last word. - Good luck with that on ukp  :hi:

I agree and some WGs and pimps at least have sour grapes that punters have UKP to do negative reviews on in the first place. They hate it that they cant get away with offering the service they decide without a chance it will get posted on here. My advice to them is wake up and smell the roses, this is the reality now so offer all punters  a good service and good reviews that might increase interest in you will follow.

yorkshire123

  • Guest
Prossie's are women (well most are, sorry pumps  :D) & all women overreact to the slightest of criticism, add in the emotional issues that some prossies have & I'm not surprised they go into public forum meltdown.

As for them coming on here & going off on one, fuck em, its a punters forum even though some fluffy fuckers forget that at times.

Mr Jones

  • Guest

Compare that to a negative review of a hotel on Trip Advisor.

The manager will often respond by putting his side to the complaints and if he feels the guest is right he will apologize and promise to take action to remedy the problems.

He would not respond by calling the hotel guest a dickhead.     :rolleyes:

Not always, not always....

External Link/Members Only

georgianhouse1000, Owner at The Georgian House, responded to this review, 30 December 2013
Honestly what do you expect. You pay little you get cheap.
We are a Budget hotel. Get real.

Beautiful!  :D

..and some other gems from the same hotel manager..

“All in all I am sure potential guests will understand the type of personality that these guests had. How glad we are they will not be returning.”
“If you want a good breakfast go to the hilton and pay £100.00 a night. You pay little you get little.”
"With only one person to look after the place what do you expect. Think about what you paid."

Offline Gordon Bennett

I reckon the whole feedback system could be binned. I'd be content to just see how many different/repeat bookings a girl had done. Current system  seems meaningless and skewed by over politeness, an unwillingness to offend or  a fear of tit-for-tat negativity.
Didn't there used to be a "notes" part on AW that the girls could leave secret/unseen feedback only viewable by other service providers? That got binned didn't it.... Ultimately, I think the whole business is underpinned by a sort of furtiveness and secrecy that just does not lend itself to happy-clappy EBay principles of feedback.

Offline Dani

  • Service Provider
  • Posts: 2,603
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I think a lot of the women who fly off the handle over a negative review do so as they don't see it as a negative about their attitude or services they take it as a negative about themselves and as a personal attack rather than seeing it as a service where criticism is bound to happen as even the very best of prossies cannot ensure they please everyone.  Negative feedback to some is an attack on them personally instead of an attack on the way they conduct their service.  They cannot differentiate between the two.  They cannot see themselves as a person separate to the service so become defensive and aggressive instead of taking note and even if it was something they couldn't control either ignoring it or apologising that the booking was not to that persons requirements or if they royally fucked up apologising for that and offering to make it up to that person and perhaps even taking the criticism on the chin and looking at why they are getting negative reviews and maybe improving things.

If you work in a shop and someone complains about your service you don't start screaming and shouting abuse at them, you apologise even if you are in the right.  In any service industry you apologise and offer some form of reparation to someone who makes a complaint even if they are in the wrong as it appeases them and the reparation makes them feel valued.

Its not hard to do but I also feel it comes with life experience.  You learn over a period of time that getting angry and throwing toys out of the pram is not anyway to conduct business or even your personal life.

Im waffling again but in answer to Anth there is no correct way for a prossie to respond to a negative review however there is a wrong way.  The wrong way is to read it and respond straight away.  It is better to leave it for 24 hours or longer depending on your temperament and write a reply when you are calm and not likely to start slating or verbally abusing your clients

Offline smiths

I reckon the whole feedback system could be binned. I'd be content to just see how many different/repeat bookings a girl had done. Current system  seems meaningless and skewed by over politeness, an unwillingness to offend or  a fear of tit-for-tat negativity.
Didn't there used to be a "notes" part on AW that the girls could leave secret/unseen feedback only viewable by other service providers? That got binned didn't it.... Ultimately, I think the whole business is underpinned by a sort of furtiveness and secrecy that just does not lend itself to happy-clappy EBay principles of feedback.

On A/W I agree and my view is it works against the interests of genuine punters as some have posted on here they wouldn't give a bad WG negative feedback on their in case she gives the same back out of spite potentially putting another WG off accepting a future booking. No doubt such bad WGs and pimps are laughing their heads off at that, plays right into their hands.

Offline threechilliman

all women overreact to the slightest of criticism

And when it concerns performance in bed you can multiply it by a factor of 10.

That said, I don't think any of us would take too kindly to being called 'rubbish in bed', whatever the circumstances.

tcm

OldAdmin

  • Guest
Prossies seem to react to a negative review like a drug dealer reacts to a threat to his income from a new rival drug dealer operating in his area.

Offline The_Don

 I hear professional (in basic terms):

Quote
Feed back is a gift

 :rolleyes:

And in some case it is.  Its down to the person receiving it and how they act on it. Because as with most people their may be angle being worked (good or bad intent)




 
« Last Edit: June 16, 2015, 06:54:25 pm by The_Don »

Offline MancSean

Exactly, or the do not ever go.

'Right well you are not welcome at this hotel ever again then'.

Or they do not go, right well I am now closing the hotel doors and going out of business. Happy now Mr Negative reviewer.

What normally any other business will do is say, come back, try us again and you will see this poor experience was just a blip. And then the person comes back and reconsiders and often then says "I was wrong with this negative review". Or the come back and see the hotel has taken on board your comments and they leave happy and wanted as the hotel has listened to what you said.

Any other business will take a negative review in their stride and a means to reflect. Or maybe up their game. Many companies send out surveys non stop wanting comments from customers (and really seeking the negatives so they know what to improve on) more than just a glowing bunch of useless "you were perfect" which is really useless responses to surveys.

It really does annoy me how badly WGs react/respond/treat negative reviews. They literally act like its the end of the world. When really in my opinion it should just be considered part of the job. And if you want a £100 per hour for offering someone an experience. Then expect a negative or two when people didn't get the experience they were after after paying a hundred pound for it!
Hey dude I understand the gist of this thread but to compare a wg to a hotel is kind of ridiculous. 
An independent wg relies on reputation not just turnover to build a solid income. If one guest complains about a hotel chain it's hardly going to impact them. But some reviews on here that might be fully justified can lead to nuclear fallout as we have seen which can destroy a wgs reputation. If they are fully in the wrong they might get over emotional but some realise their mistakes and will try and put it right.
Twice I have had girls cancel or forget the booking both times they offered me heavy discounts for my next appointment. Not sue travel lodge would do that.
Also I think it's futile comparing other services to paying for sex as it's not possible to compare. As punting is all about sex different emotions are at the forefront of one's mind then say buying a pair of jeans or renting a hotel room.
Not all wgs are good at customer service and some can be right skank nature of the business. But the very successful ones normally offer a goid service but they are human and even they might have a bad day or maybe the punter has had a bad day.
If I read a negative review where the punt has actually happened I am unlikeky to see that girl again. It is irrelevant whether she is right to throw a strop when she gets a negative review in my opinion as people act differently but a decent girl as long as the review was negative will try to put right the wrong that was done.
On the other hand the recent marty mcfly thread about stds highlighted some pretty sad fuckers including marty himself who either directly or indirectly went on a witch hunt to discredit certain girls that did in some cases affect their income.
Sex is a highly emotional topic so we will always see extremes I guess.
But unlike a car or hotel real people on both sides will get hurt at some point.  Remember the West8 Poraha saga. Yes it was comical and lots if us got our popcorn out and enjoyed the drama unfold.
But westies indiscretion caused a lot of debate and heat on here.  And of course Poraha got badly hurt and had a dusty phone so in that situation she has the right to give him negative feedback on aw.
Mcfly is just a cheaper less intelligent version of west8  and much more dangerous. His backstabbing and feigned ignorance don't fool me he's a prick

Offline anyfucker



Personally a WG free zone on UKP is what i would like to see, but as ever that's not up to me.
i think it useful/amusing when a WG comes on here and starts ranting & raving about a bad review - i make it one to avoid.
Most of the time it is probably better just to ignore the review and it will soon be forgotten.
For me one poor review does not automatically bar someone who has other positive reviews.
Case in point one had a couple of bad reviews for missing out-calls but since i don't do out-calls that was not so relevant.

SirFrank

  • Guest
Great OP AnthG, although I do disagree with some of the subsequent suggestions. I've long since found the response to negative reviews interesting. I have mentioned this before so apologies for repitition but in relation to tripadvisor, a manager or owner who responds to a negative review in a belligerent way is likely to committ career suicide in a comparable way to Gerald Ratner. The sensible ones, usually offer an explanation, some sort of an apology and usual a - please contact me etc so we can put this right.

I treat all reviews in much the same way - if I've got nothing good to say, I'll usually say nowt. If I've had a great or shit experience, I'll leave a review. The first negative review I ever left on AW resulted in a slagging off, blaming me for the fact that she sent me to the wrong hotel etc etc. any punter with any sense would read the retort and probably come to the following conclusion: CUNT. Pretty much without exception, a hysterical retort is nearly always counter productive. A measured response (even if the punter was a dick) is always more effective.

Since being on UKP I've only had a few disappointing experiences and thinking of recently, one girl avoided a potential negative review (cancelled confirmed booking) by behaving impeccably and trying to sort out an immediate alternative and another provided a rationale to the background to a negative review. She also contacted me personally to apologise and set the record straight as it were. I guess that makes the difference between the wheat and the chaff.

I must say though, given that this is a punting forum, I'm usually more surprised about how some punters behave to a negative review. Some of the shit I've read of late makes me want to puke.

Offline AnthG

Hey dude I understand the gist of this thread but to compare a wg to a hotel is kind of ridiculous. 

It was JRC that really did this, I just went with it. As I kind of agreed with it.

I am comparing business providers. So it was comparing a WG to a hotel owner.

If you think Hotel owers is not a good comparison. Who do you think is a good comparison of business with WGs. Or are WGs just in a business class all on their own? (I am genuinly curious what people think on this so its asked genuinely)
Banned reason: To much drama, account closed
Banned by: Iloveoral

Offline smiths

i think it useful/amusing when a WG comes on here and starts ranting & raving about a bad review - i make it one to avoid.
Most of the time it is probably better just to ignore the review and it will soon be forgotten.
For me one poor review does not automatically bar someone who has other positive reviews.
Case in point one had a couple of bad reviews for missing out-calls but since i don't do out-calls that was not so relevant.

I will and have punted with WGs with some negative reviews on here, depends why they got the negatives and if I am in their area anyway in which case I might give them a look.

I did a negative review of a WG who lied to me on the phone and again in person so I walked but since my review she has had many positive reviews. Just shows one review on its own doesn't necessarily show how the WG is ALL the time.

Offline MancSean

I complained to BA once over their check in service to Moscow.  Spoke to the shift leader and do you know what she said to me "if you don't like why don't you fly aeroflot next time?" So I did and preferred it plus it was much cheaper

Offline Jimmyredcab

I complained to BA once over their check in service to Moscow.  Spoke to the shift leader and do you know what she said to me "if you don't like why don't you fly aeroflot next time?" So I did and preferred it plus it was much cheaper

Had you reported that to Willy Walsh the "shift leader" may have ended up cleaning the toilets.

Offline MancSean

It was JRC that really did this, I just went with it. As I kind of agreed with it.

I am comparing business providers. So it was comparing a WG to a hotel owner.

If you think Hotel owers is not a good comparison. Who do you think is a good comparison of business with WGs. Or are WGs just in a business class all on their own? (I am genuinly curious what people think on this so its asked genuinely)
I think it's hard to compare to any service because no other service offers sex. The closest I can think of is a drug dealer but then I have no idea if there are forums for drug users complaining about their pushers.

Offline MancSean

Had you reported that to Willy Walsh the "shift leader" may have ended up cleaning the toilets.
I was too shocked Jimmy and thought fuck you you stuck up bitch. But having complained to BA about something else once I got a lousy £50 travel voucher after being down graded from business to economy coz they changed the type of plane

Offline Jimmyredcab

I think it's hard to compare to any service because no other service offers sex.

How many other services charge £120+ an hour, maybe solicitors and dentists, that's about it.

It takes years to become a dentist, it takes 5 minutes to become a prostitute.   :hi:

Offline MancSean

How many other services charge £120+ an hour, maybe solicitors and dentists, that's about it.

It takes years to become a dentist, it takes 5 minutes to become a prostitute.   :hi:
Private doctors even some plumbers can charge that much. But sexual pleasure is different in some ways not in others. If your plumber stole £500 out your house I assume you would either go to the police or beat the shit out of him. But with a wg it's unlikely you will do either  in both cases negative reviews are the best form of attack and hopefully will end in loss of business for both.
But if the plumber had NO but did a great job would you not recommended him to others? If a wg had a smelly fanny I would not recommend her at all

bod666

  • Guest
To answer the OP WGs have to be in a class on their own.  It is a service industry but you can't really compare it to anything else.

I have a lot of sympathy for WGs as for the most part they are taking on all comers (pun intended  ;)) and they don't have much chance to weed out the weirdos, boundary pushers, misogynists and identify us the ideal punter.

People have already mentioned that this is a very intimate experience - and we've seen on here before that a girl probably only actually enjoys the experience with one punter in 6.  So they've got to fake it alot.

And that's the good girls.

The shit ones could have a punt with some twat and then take it out on the next guy through the door - who is Joe Normal punter and is just after a good time.  So the girl gets a justifiably negative review - and its because she's conveyor belting guys in and didn't take a break between punts to get her head straight.  On another day that girl could be really good.

Anyone of us who have spent any time reading some of our reviews on here should understand what a difficult job WGs have pleasing all of us all of the time.  I like my punts to be quite fluffy and gfe, others want a pse, others want a submissive slut who is going to be used.  If we all saw the same girl you can easily see one positive review and 2 negatives - especially if the girl's profile isn't great.

Where I get pissed off with a WG is when the profile promises one thing and they deliver another poorer version - then its a justifiable negative review.  And I get even more pissed off when they do something to shatter the illusion that we had a good time together.  We all know that the vast majority of girls are only in it for the money but when they rub our noses in it it leaves a bad taste in the mouth and i lose the urge to go see that girl again regardless of whether I had a good time with her or not.

I'll stop rambling now - summary is that escorting is a really tough job for girls - us guys have aw so we can be like kids in a sweet shop and pick the ones we like the look of while they have no idea what is going to waddle through the door.  It takes a special girl to treat each of us with the same level of enthusiasm regardless of whether we're fat, thin, socially awkward, immature, friendly, attractive, fugly, dominant, easy going, etc., this is why there are hardly any girls on here who are universally well regarded.  And why there are loads of neutrals and negatives.

I've been punting for several years now (can't remember how many) and I've only had a couple of girls who left me consistently feeling on top of the world. 2 in 3-4 years. Quite a lot of meh punts and thankfully not that many genuine negatives.

However I don't go into a punt expecting to have one of those amazing experiences because it's unrealistic.  I do expect the girl to pretend to want to have sex with me and to pretend to be enjoying my shagging her.  If she actually does enjoy it then so much the better. I don't expect her to lie there like a dead fish, or not look at me while I'm shagging her, or continually ask me if I've cum yet,  and then try to get me out the door as soon as possible.  All of that is a negative for me but I don't think my posting that that's a negative would make the blind bit of difference to that kind of girl.  They don't enjoy doing this and they shouldn't be doing it.  That's probably 75% of WGs?  And that's being generous...




Type_O_Negative

  • Guest
Prossies should be ready for constructive criticism. They earn more than Prime Minister so expectations are high. If they end up with negative review - it means they do something wrong and need to do improvements - if they still want to be in this business. And they should remember competition in this job is deadly.

Offline Jimmyredcab

If your plumber stole £500 out your house I assume you would either go to the police or beat the shit out of him. But with a wg it's unlikely you will do either  .

When a strange prostitute is in my house everything would be nailed down.    :hi:

willmo1

  • Guest
Punts vary. A girl might be up for it with one but not with the next guy in the queue.

Fbk is pointless.

SirFrank

  • Guest
The hotel trip advisor response is not about the comparison of services it's about the response to an online negative review. The minute any service provider starts ranting and raving about a negative review, they've  not only lost the argument but they also further damage their own reputation. Opinions are like arseholes, we've all got one. Most sensible punters will assess reviews in context but a negative review that's accompanied With a full on rant is likely to have a detrimental effect on business. At least UKP provides a platform for a reply. Anyone who want to reply Should at least have an appreciation of how best to play the game

greychap

  • Guest
When a strange prostitute is in my house everything would be nailed down.    :hi:

This is so very true, but also many girls that have been hit by a punter are afraid to go to the police too of fear of family finding out or being looked down on by the police.

Offline Cuntminion

I think they should come on ukp and have a meltdown

Makes good reading

greychap

  • Guest
I think a lot of the women who fly off the handle over a negative review do so as they don't see it as a negative about their attitude or services they take it as a negative about themselves and as a personal attack rather than seeing it as a service where criticism is bound to happen as even the very best of prossies cannot ensure they please everyone.  Negative feedback to some is an attack on them personally instead of an attack on the way they conduct their service.  They cannot differentiate between the two.  They cannot see themselves as a person separate to the service so become defensive and aggressive instead of taking note and even if it was something they couldn't control either ignoring it or apologising that the booking was not to that persons requirements or if they royally fucked up apologising for that and offering to make it up to that person and perhaps even taking the criticism on the chin and looking at why they are getting negative reviews and maybe improving things.

If you work in a shop and someone complains about your service you don't start screaming and shouting abuse at them, you apologise even if you are in the right.  In any service industry you apologise and offer some form of reparation to someone who makes a complaint even if they are in the wrong as it appeases them and the reparation makes them feel valued.

Its not hard to do but I also feel it comes with life experience.  You learn over a period of time that getting angry and throwing toys out of the pram is not anyway to conduct business or even your personal life.

Im waffling again but in answer to Anth there is no correct way for a prossie to respond to a negative review however there is a wrong way.  The wrong way is to read it and respond straight away.  It is better to leave it for 24 hours or longer depending on your temperament and write a reply when you are calm and not likely to start slating or verbally abusing your clients
[/b]

This is also very true, seeing something for the first time tempers can take over and you don't always think clear, same goes for punters after they have seen a girl and do a negative review some times your more pissed off and sometimes it could be a little unfair in some cases. So I agree its good to take a break before writing things when you are in clear mind.

Offline Bangers and Gash

When a strange prostitute is in my house everything would be nailed down.    :hi:

I reckon you had the fine china and silver cutlery out when M.I popped round, eh?  ;)

 :D

Offline Cuntminion

I can see how it might burn though if a punter said shit in bed, fat arse

Their jobs is themselves , if someone slags them off even if they are emotionally wise it's going to piss them off on a business level, well how they perceive it

In comparison

My job is not tempting others to me, in addition I am an emotional rock ducklings being field punted would not make me blink

If someone called me a fat ugly cunt I would give them a cookie for vigilance and would think no more of it
« Last Edit: June 16, 2015, 08:46:03 pm by comaminion »