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Author Topic: Negative Reviews - How Should WGs respond?  (Read 2850 times)

Offline smiths

I reckon the whole feedback system could be binned. I'd be content to just see how many different/repeat bookings a girl had done. Current system  seems meaningless and skewed by over politeness, an unwillingness to offend or  a fear of tit-for-tat negativity.
Didn't there used to be a "notes" part on AW that the girls could leave secret/unseen feedback only viewable by other service providers? That got binned didn't it.... Ultimately, I think the whole business is underpinned by a sort of furtiveness and secrecy that just does not lend itself to happy-clappy EBay principles of feedback.

On A/W I agree and my view is it works against the interests of genuine punters as some have posted on here they wouldn't give a bad WG negative feedback on their in case she gives the same back out of spite potentially putting another WG off accepting a future booking. No doubt such bad WGs and pimps are laughing their heads off at that, plays right into their hands.

all women overreact to the slightest of criticism

And when it concerns performance in bed you can multiply it by a factor of 10.

That said, I don't think any of us would take too kindly to being called 'rubbish in bed', whatever the circumstances.

tcm

Offline Admin

  • Site Owner
Prossies seem to react to a negative review like a drug dealer reacts to a threat to his income from a new rival drug dealer operating in his area.

Online The_Don

 I hear professional (in basic terms):

Quote
Feed back is a gift

 :rolleyes:

And in some case it is.  Its down to the person receiving it and how they act on it. Because as with most people their may be angle being worked (good or bad intent)




 
« Last Edit: June 16, 2015, 06:54:25 PM by The_Don »

Exactly, or the do not ever go.

'Right well you are not welcome at this hotel ever again then'.

Or they do not go, right well I am now closing the hotel doors and going out of business. Happy now Mr Negative reviewer.

What normally any other business will do is say, come back, try us again and you will see this poor experience was just a blip. And then the person comes back and reconsiders and often then says "I was wrong with this negative review". Or the come back and see the hotel has taken on board your comments and they leave happy and wanted as the hotel has listened to what you said.

Any other business will take a negative review in their stride and a means to reflect. Or maybe up their game. Many companies send out surveys non stop wanting comments from customers (and really seeking the negatives so they know what to improve on) more than just a glowing bunch of useless "you were perfect" which is really useless responses to surveys.

It really does annoy me how badly WGs react/respond/treat negative reviews. They literally act like its the end of the world. When really in my opinion it should just be considered part of the job. And if you want a £100 per hour for offering someone an experience. Then expect a negative or two when people didn't get the experience they were after after paying a hundred pound for it!
Hey dude I understand the gist of this thread but to compare a wg to a hotel is kind of ridiculous. 
An independent wg relies on reputation not just turnover to build a solid income. If one guest complains about a hotel chain it's hardly going to impact them. But some reviews on here that might be fully justified can lead to nuclear fallout as we have seen which can destroy a wgs reputation. If they are fully in the wrong they might get over emotional but some realise their mistakes and will try and put it right.
Twice I have had girls cancel or forget the booking both times they offered me heavy discounts for my next appointment. Not sue travel lodge would do that.
Also I think it's futile comparing other services to paying for sex as it's not possible to compare. As punting is all about sex different emotions are at the forefront of one's mind then say buying a pair of jeans or renting a hotel room.
Not all wgs are good at customer service and some can be right skank nature of the business. But the very successful ones normally offer a goid service but they are human and even they might have a bad day or maybe the punter has had a bad day.
If I read a negative review where the punt has actually happened I am unlikeky to see that girl again. It is irrelevant whether she is right to throw a strop when she gets a negative review in my opinion as people act differently but a decent girl as long as the review was negative will try to put right the wrong that was done.
On the other hand the recent marty mcfly thread about stds highlighted some pretty sad fuckers including marty himself who either directly or indirectly went on a witch hunt to discredit certain girls that did in some cases affect their income.
Sex is a highly emotional topic so we will always see extremes I guess.
But unlike a car or hotel real people on both sides will get hurt at some point.  Remember the West8 Poraha saga. Yes it was comical and lots if us got our popcorn out and enjoyed the drama unfold.
But westies indiscretion caused a lot of debate and heat on here.  And of course Poraha got badly hurt and had a dusty phone so in that situation she has the right to give him negative feedback on aw.
Mcfly is just a cheaper less intelligent version of west8  and much more dangerous. His backstabbing and feigned ignorance don't fool me he's a prick

Offline anyfucker



Personally a WG free zone on UKP is what i would like to see, but as ever that's not up to me.
i think it useful/amusing when a WG comes on here and starts ranting & raving about a bad review - i make it one to avoid.
Most of the time it is probably better just to ignore the review and it will soon be forgotten.
For me one poor review does not automatically bar someone who has other positive reviews.
Case in point one had a couple of bad reviews for missing out-calls but since i don't do out-calls that was not so relevant.

Offline SirFrank

Great OP AnthG, although I do disagree with some of the subsequent suggestions. I've long since found the response to negative reviews interesting. I have mentioned this before so apologies for repitition but in relation to tripadvisor, a manager or owner who responds to a negative review in a belligerent way is likely to committ career suicide in a comparable way to Gerald Ratner. The sensible ones, usually offer an explanation, some sort of an apology and usual a - please contact me etc so we can put this right.

I treat all reviews in much the same way - if I've got nothing good to say, I'll usually say nowt. If I've had a great or shit experience, I'll leave a review. The first negative review I ever left on AW resulted in a slagging off, blaming me for the fact that she sent me to the wrong hotel etc etc. any punter with any sense would read the retort and probably come to the following conclusion: CUNT. Pretty much without exception, a hysterical retort is nearly always counter productive. A measured response (even if the punter was a dick) is always more effective.

Since being on UKP I've only had a few disappointing experiences and thinking of recently, one girl avoided a potential negative review (cancelled confirmed booking) by behaving impeccably and trying to sort out an immediate alternative and another provided a rationale to the background to a negative review. She also contacted me personally to apologise and set the record straight as it were. I guess that makes the difference between the wheat and the chaff.

I must say though, given that this is a punting forum, I'm usually more surprised about how some punters behave to a negative review. Some of the shit I've read of late makes me want to puke.
Banning reason: Shitstirring against admin on behalf of banned member


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Offline AnthG

Hey dude I understand the gist of this thread but to compare a wg to a hotel is kind of ridiculous. 

It was JRC that really did this, I just went with it. As I kind of agreed with it.

I am comparing business providers. So it was comparing a WG to a hotel owner.

If you think Hotel owers is not a good comparison. Who do you think is a good comparison of business with WGs. Or are WGs just in a business class all on their own? (I am genuinly curious what people think on this so its asked genuinely)

Offline smiths

i think it useful/amusing when a WG comes on here and starts ranting & raving about a bad review - i make it one to avoid.
Most of the time it is probably better just to ignore the review and it will soon be forgotten.
For me one poor review does not automatically bar someone who has other positive reviews.
Case in point one had a couple of bad reviews for missing out-calls but since i don't do out-calls that was not so relevant.

I will and have punted with WGs with some negative reviews on here, depends why they got the negatives and if I am in their area anyway in which case I might give them a look.

I did a negative review of a WG who lied to me on the phone and again in person so I walked but since my review she has had many positive reviews. Just shows one review on its own doesn't necessarily show how the WG is ALL the time.

I complained to BA once over their check in service to Moscow.  Spoke to the shift leader and do you know what she said to me "if you don't like why don't you fly aeroflot next time?" So I did and preferred it plus it was much cheaper

Offline Jimmyredcab

I complained to BA once over their check in service to Moscow.  Spoke to the shift leader and do you know what she said to me "if you don't like why don't you fly aeroflot next time?" So I did and preferred it plus it was much cheaper

Had you reported that to Willy Walsh the "shift leader" may have ended up cleaning the toilets.

It was JRC that really did this, I just went with it. As I kind of agreed with it.

I am comparing business providers. So it was comparing a WG to a hotel owner.

If you think Hotel owers is not a good comparison. Who do you think is a good comparison of business with WGs. Or are WGs just in a business class all on their own? (I am genuinly curious what people think on this so its asked genuinely)
I think it's hard to compare to any service because no other service offers sex. The closest I can think of is a drug dealer but then I have no idea if there are forums for drug users complaining about their pushers.

Had you reported that to Willy Walsh the "shift leader" may have ended up cleaning the toilets.
I was too shocked Jimmy and thought fuck you you stuck up bitch. But having complained to BA about something else once I got a lousy £50 travel voucher after being down graded from business to economy coz they changed the type of plane

Offline Jimmyredcab

I think it's hard to compare to any service because no other service offers sex.

How many other services charge £120+ an hour, maybe solicitors and dentists, that's about it.

It takes years to become a dentist, it takes 5 minutes to become a prostitute.   :hi:

How many other services charge £120+ an hour, maybe solicitors and dentists, that's about it.

It takes years to become a dentist, it takes 5 minutes to become a prostitute.   :hi:
Private doctors even some plumbers can charge that much. But sexual pleasure is different in some ways not in others. If your plumber stole £500 out your house I assume you would either go to the police or beat the shit out of him. But with a wg it's unlikely you will do either  in both cases negative reviews are the best form of attack and hopefully will end in loss of business for both.
But if the plumber had NO but did a great job would you not recommended him to others? If a wg had a smelly fanny I would not recommend her at all

Offline bod666

To answer the OP WGs have to be in a class on their own.  It is a service industry but you can't really compare it to anything else.

I have a lot of sympathy for WGs as for the most part they are taking on all comers (pun intended  ;)) and they don't have much chance to weed out the weirdos, boundary pushers, misogynists and identify us the ideal punter.

People have already mentioned that this is a very intimate experience - and we've seen on here before that a girl probably only actually enjoys the experience with one punter in 6.  So they've got to fake it alot.

And that's the good girls.

The shit ones could have a punt with some twat and then take it out on the next guy through the door - who is Joe Normal punter and is just after a good time.  So the girl gets a justifiably negative review - and its because she's conveyor belting guys in and didn't take a break between punts to get her head straight.  On another day that girl could be really good.

Anyone of us who have spent any time reading some of our reviews on here should understand what a difficult job WGs have pleasing all of us all of the time.  I like my punts to be quite fluffy and gfe, others want a pse, others want a submissive slut who is going to be used.  If we all saw the same girl you can easily see one positive review and 2 negatives - especially if the girl's profile isn't great.

Where I get pissed off with a WG is when the profile promises one thing and they deliver another poorer version - then its a justifiable negative review.  And I get even more pissed off when they do something to shatter the illusion that we had a good time together.  We all know that the vast majority of girls are only in it for the money but when they rub our noses in it it leaves a bad taste in the mouth and i lose the urge to go see that girl again regardless of whether I had a good time with her or not.

I'll stop rambling now - summary is that escorting is a really tough job for girls - us guys have aw so we can be like kids in a sweet shop and pick the ones we like the look of while they have no idea what is going to waddle through the door.  It takes a special girl to treat each of us with the same level of enthusiasm regardless of whether we're fat, thin, socially awkward, immature, friendly, attractive, fugly, dominant, easy going, etc., this is why there are hardly any girls on here who are universally well regarded.  And why there are loads of neutrals and negatives.

I've been punting for several years now (can't remember how many) and I've only had a couple of girls who left me consistently feeling on top of the world. 2 in 3-4 years. Quite a lot of meh punts and thankfully not that many genuine negatives.

However I don't go into a punt expecting to have one of those amazing experiences because it's unrealistic.  I do expect the girl to pretend to want to have sex with me and to pretend to be enjoying my shagging her.  If she actually does enjoy it then so much the better. I don't expect her to lie there like a dead fish, or not look at me while I'm shagging her, or continually ask me if I've cum yet,  and then try to get me out the door as soon as possible.  All of that is a negative for me but I don't think my posting that that's a negative would make the blind bit of difference to that kind of girl.  They don't enjoy doing this and they shouldn't be doing it.  That's probably 75% of WGs?  And that's being generous...




Prossies should be ready for constructive criticism. They earn more than Prime Minister so expectations are high. If they end up with negative review - it means they do something wrong and need to do improvements - if they still want to be in this business. And they should remember competition in this job is deadly.

Offline Jimmyredcab

If your plumber stole £500 out your house I assume you would either go to the police or beat the shit out of him. But with a wg it's unlikely you will do either  .

When a strange prostitute is in my house everything would be nailed down.    :hi:

Offline willmo1

Punts vary. A girl might be up for it with one but not with the next guy in the queue.

Fbk is pointless.
Banning reason: Leaver

Offline SirFrank

The hotel trip advisor response is not about the comparison of services it's about the response to an online negative review. The minute any service provider starts ranting and raving about a negative review, they've  not only lost the argument but they also further damage their own reputation. Opinions are like arseholes, we've all got one. Most sensible punters will assess reviews in context but a negative review that's accompanied With a full on rant is likely to have a detrimental effect on business. At least UKP provides a platform for a reply. Anyone who want to reply Should at least have an appreciation of how best to play the game
Banning reason: Shitstirring against admin on behalf of banned member

Offline greychap

When a strange prostitute is in my house everything would be nailed down.    :hi:

This is so very true, but also many girls that have been hit by a punter are afraid to go to the police too of fear of family finding out or being looked down on by the police.
Banning reason: North East shit stirrer who contributes nothing

Offline comaminion

I think they should come on ukp and have a meltdown

Makes good reading
Banning reason: White-knighting

Offline greychap

I think a lot of the women who fly off the handle over a negative review do so as they don't see it as a negative about their attitude or services they take it as a negative about themselves and as a personal attack rather than seeing it as a service where criticism is bound to happen as even the very best of prossies cannot ensure they please everyone.  Negative feedback to some is an attack on them personally instead of an attack on the way they conduct their service.  They cannot differentiate between the two.  They cannot see themselves as a person separate to the service so become defensive and aggressive instead of taking note and even if it was something they couldn't control either ignoring it or apologising that the booking was not to that persons requirements or if they royally fucked up apologising for that and offering to make it up to that person and perhaps even taking the criticism on the chin and looking at why they are getting negative reviews and maybe improving things.

If you work in a shop and someone complains about your service you don't start screaming and shouting abuse at them, you apologise even if you are in the right.  In any service industry you apologise and offer some form of reparation to someone who makes a complaint even if they are in the wrong as it appeases them and the reparation makes them feel valued.

Its not hard to do but I also feel it comes with life experience.  You learn over a period of time that getting angry and throwing toys out of the pram is not anyway to conduct business or even your personal life.

Im waffling again but in answer to Anth there is no correct way for a prossie to respond to a negative review however there is a wrong way.  The wrong way is to read it and respond straight away.  It is better to leave it for 24 hours or longer depending on your temperament and write a reply when you are calm and not likely to start slating or verbally abusing your clients
[/b]

This is also very true, seeing something for the first time tempers can take over and you don't always think clear, same goes for punters after they have seen a girl and do a negative review some times your more pissed off and sometimes it could be a little unfair in some cases. So I agree its good to take a break before writing things when you are in clear mind.
Banning reason: North East shit stirrer who contributes nothing

When a strange prostitute is in my house everything would be nailed down.    :hi:

I reckon you had the fine china and silver cutlery out when M.I popped round, eh?  ;)

 :D

Offline comaminion

I can see how it might burn though if a punter said shit in bed, fat arse

Their jobs is themselves , if someone slags them off even if they are emotionally wise it's going to piss them off on a business level, well how they perceive it

In comparison

My job is not tempting others to me, in addition I am an emotional rock ducklings being field punted would not make me blink

If someone called me a fat ugly cunt I would give them a cookie for vigilance and would think no more of it
« Last Edit: June 16, 2015, 08:46:03 PM by comaminion »
Banning reason: White-knighting


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