I have reviewed this place before and saw Siri (aka Pancake) who seems to be the boss. Given zarbi42's experience, I should add that both times I have visited, whilst I was on time and I'm certain there were no other punters present, I was made to wait in the room & on the second occasion after 10 mins plus, was about to walk. The reasons given were pretty spurious - (not stated here as I wouldn't want to identify myself)- given I was a customer waiting and the staff were on site. Though it was a pleasurable overall experience for me, it lacked the sensual ambiance available elsewhere & it as if they don't really value your custom! That's why I've not returned. As an aside, judging by the car I've seen driven by Siri and frequently in passing is parked by the front door, it's a lucrative business!