External Link/Members OnlyNot sure if this is allowed, so please delete if so.
Had a very disappointing mixup with an otherwise well-reviewed provider. Looking back I see she has a few recent neutrals with poor feedback so may have dodged a bullet in the end.
Comms were okay, I booked over WhatsApp the week before and settled on a Monday (happened to be the same day of the Queens Funeral which will be important later). She texted the morning of and I confirmed for 2pm. She asked me to text when I'm on my way, no problem.
Planned out the journey and jumped on the tube , should be arriving with about 10-15 minutes to spare. There were some issues on the lines that day but nothing directly affecting me so no problem. On the tube however, very slow because of "congestion up ahead". Uh oh. Still thinking I should be fine. Got off the tube finally at 2pm on the nose, and saw a few missed texts which I promptly replied to and apologised, said I would be there in 5 minutes max and was walking over. No response. Got to the location about 2:06, still no response so I texted and tried to call, no answer. She finally replies at 2:15 saying she thought I was not coming I had to reschedule.
I would usually say fair enough when I am late, but due to the circumstances and the fact I texted her at 2pm and was 5 minutes away I thought this would not be too much of a problem. She proceeded to text me a screenshot of her saying to "text her when I'm on my way" as the reasoning for her cancellation. Really annoying. If there was service underground I would have certainly done so with more warning but these things happen, especially on days where there is a massive event in London etc.
Left a bad taste in my mouth so obviously won't contact her again, but on second look she seems too expensive with a shitty attitude to boot.
