Like you, I have lost track of how many times I have complained about them. I was hoping if I say it often enough maybe they would get their finger out and improve things. Sadly nothing has improved, they obviously continue to make a wage while offering a poor service. I wonder how many games visitors will be hoodwinked by a promise of non existent services in a "Luxury incall Flat"
Do you remember the harbour flat days? Do you ever see any alteration to a prossies profile after numerous negative feedbacks where services are not provided?