External Link/Members OnlyHaving visited this provider on a number of occasions - including a glowing positive in the reviews I have now had two disappointing cancellations at very short notice
On this occasion - at the start of this week - I messaged at around 12 noon to ask about a booking at 4pm. All was confirmed very quickly and I too confirmed that I would be there at 4pm.
At 3:10 I checked my phone and noticed that I had received another message ten minutes before (3pm) asking me to confirm 4 o’clock. I messaged back again confirming I would be there at 4.
I set off to get to the location and arrived at 3:40. Being a bit early I check my phone and no reply from SP. I then messaged to let them know I was at the location and to let me know when they are ready and I would go to the buzzer.
No message back again and waited until 4:15. Tried calling a number of times and nothing. Cut my losses and decided to book for later that day with another provider, who luckily had some space in her bookings for me, which was actually a fantastic booking so really silver lining to this story
At around 5pm. I get a message from Linda, telling me I did not confirm so she booked someone else in!! Unbelievable. This is the second occasion with this provider when the same thing has happened so needless to say I will not be making any further bookings with them.
So really this is just a heads up guys, so as to avoid anyone else wasting their time.