It’s entirely possible that she was telling the truth, but all I will say is that I booked her about three years ago and she let me down with about 10 mins to go with a ‘personal crisis’ going on. I haven’t tried booking again although I always would give a second chance even if I had suspicions that it wasn’t true. Things happen from both sides last minute - kids off school, landlord turning up, ex husband visits. Tidy body for late 40s I’d say, back on my HL.