Ok you could be right. When I called them that day, a Russian type accent answered the phone and she sounded "very mature". A couple of doors away is Akos and Natural Therapy across the road (both owned by the same person). They had a Russian girl there called Natasha who I've had a few times about 18-months ago. She was in her 20s, pretty and maybe 5ft 8 so tallish. I assumed this was the same person without qualifying it as sometimes these similar names work between these sites.
Also re: spy holes, no other massage place I've visited, be it akos, NT, Mai Thai (another grotty place in Hendon), Bamboo or D Spa have spyholes on the doors.
As I said, never again for me H&B......although that prostate massage is floating my boat a little. Is this commonly offered in most places? Are the "outcomes" a sensational experience?