Probably not very PC to pick Ana up on her poor use of English, her English is probably better than our version of whatever language she speaks. Personally I don't think its a language issue anyway, she's obviously a little mentholly challenged.
That's a fair point to make Ronald. Mind you, I wouldn't live in Poland and post on a Polish punting forum if my Polish wasn't up to scratch!
The key thing for me is whether she provides a decent service and is customer friendly. Personally speaking, I didn't find her particularly friendly or particularly rude. If anything, pretty average. She delivered the services at a good rate, but it wasn't special enough for me to want to return.
And as I'm a tight bastard these days and have been so for a few years now, that alone tells you something!