It seems a Leopard doesn't change its spots.
Same Girl, same wasted time and energy story.
I made two appointments.
The first she text me at 10:00 pm at night to cancel the following mornings appointment for 11:00 am. Burst water pipe.
Oh who's that texting you this time at night?
Like an idiot, I made another appointment the following week, for today (Friday), at 2:00 pm. Appointment made two days in advance.
Also text day before to confirm appointment and received text with post code and Street name.
After arranging my day around the appointment and getting away from work early, made the 40 minute drive to Broxbourne.
Arrived 5 minutes early. Text for House number.
You've guessed it.
No reply.
Called. No reply.
After 35 minutes gave up and text saying how unproffessional and had completed wasted my day. Was NOT abusive.
Finally received a reply. No apology, just "She had to take her Mother to Hospital that Morning."
I replied I was sorry to hear that but 1 text would have taken 2 seconds.
Received reply, "My Mother is more important".