saw her a few years ago, pics are accurate. She's ok, pleasant and friendly. Flat in a tower block in cruddas park. Didn't give me the impression she was just going through the motions as some do, but I think the key is to try engage with her a bit, if you are friendly and chatty she opens up massively it seems, well that was the impression I got.
would I see her again - yes, I've come across much much worse.