And it's a safe bet that you've already contacted them
Figured that suggestion was going to come out. The only ever time I have contacted them about a topic on the forum from someone else was when someone posted they had been raided.https://www.ukpunting.com/index.php?topic=11709.0
I emailed them to ask if it was true. And they replied back with just a simple.
" Thanks, but these rumours happen on a regular basis."
I did email them to commnet on my negative experiences with Charlotte and the whole suggestion of don't hand over a penny till the services are agreed in advance and they just chatted via PM with me.