Outcall problems - Amour

[Stevens88]

I'm looking for a bit of advice from people who book outcalls to their home addresses.

Incalls seem to be dying off a bit in the NE - compared to when i started punting around 2013 so I took the plunge and booked an outcall a couple of weeks ago with Amour.

Everything was ok with the booking itself but the girl was 15 mins late for an hour and a half session and had to leave at the original time for her lift. One positive here was that the agency text me to say she'd be late, which was really helpful. No dramas  and I really enjoyed being more relaxed in familiar surroundings. A bit annoyed I paid for 90 mins and got 75, but it was a positive experience.

The next week I booked again, same girl - this time still no show by 20 mins so I contacted agency. I was told they'd see what was going on. I got a text  soon after saying the appointment had been delayed and that the soonest they could get here was 55 minutes later than planned at the earliest. Infuriating, more because of the lack of communication at all. I couldn't wait due to other commitments.

So looking for some help from people that book outcalls to their home - does this happen often? Are some agencies better than others with this or is it just the nature of the industry?

[trainspotter]

Agree that fewer incalls are on offer now than a few years ago but outcall to my own address - never! That would be my take on it as it could open a whole can of worms.

[vw]

I'm looking for a bit of advice from people who book outcalls to their home addresses.

Incalls seem to be dying off a bit in the NE - compared to when i started punting around 2013 so I took the plunge and booked an outcall a couple of weeks ago with Amour.

Everything was ok with the booking itself but the girl was 15 mins late for an hour and a half session and had to leave at the original time for her lift. One positive here was that the agency text me to say she'd be late, which was really helpful. No dramas  and I really enjoyed being more relaxed in familiar surroundings. A bit annoyed I paid for 90 mins and got 75, but it was a positive experience.

The next week I booked again, same girl - this time still no show by 20 mins so I contacted agency. I was told they'd see what was going on. I got a text  soon after saying the appointment had been delayed and that the soonest they could get here was 55 minutes later than planned at the earliest. Infuriating, more because of the lack of communication at all. I couldn't wait due to other commitments.

So looking for some help from people that book outcalls to their home - does this happen often? Are some agencies better than others with this or is it just the nature of the industry?

Sounds like you are being ripped off by a pimp who books appointments to close together, would demand refund for lost time and negative review, that is the only way these pimps learn.

[Shearer1955]

If their system doesn't work they need to change it...and you need a partial refund...piss poor service

[Molly84]

I have spoken to the responsible parties (call handler on the day/night shift, driver, agency owner of Amour) and I have been asked to reply.

In the first case where the girl has arrived 10 min late, I hope we can all agree that given the current road situation and traffic improvements in Newcastle, it's more than likely for an appointment to start 10-15 min late. The client was notified accordingly as he himself stated above. In the matter of the girl leaving early I am afraid we can not apologise about, it is really in the girl/clients hands how long she stays in, however we have always advised the clients if that occurs against their wishes for them to give us a call straight after the girl has left so we can ask her for an explanation and deal with the matter accordingly (I.e. Provide a refund or whatever solution is suitable at the given time).

In the case of the second booking the person handling the phone on the day/night was not aware of the fact that there was something wrong with the drivers car, as soon as the client called to notify us that the girl was late and not there at the time booked the call handler called the driver and was told that there was an issue and it will take the girl 50min to get to the clients location. The call handler has called the client and conveyed the information given and explained the situation at which point the client has decided to cancel (which is within his right).

We apologise profusely if the client feels that he has been mistreated or 'robbed' in any way, we are more than happy to accept a call and discuss the matter further, so a suitable solution to this is reached.

Thank you kindly
Molly Amour

[vw]

I have spoken to the responsible parties (call handler on the day/night shift, driver, agency owner of Amour) and I have been asked to reply.

In the first case where the girl has arrived 10 min late, I hope we can all agree that given the current road situation and traffic improvements in Newcastle, it's more than likely for an appointment to start 10-15 min late. The client was notified accordingly as he himself stated above. In the matter of the girl leaving early I am afraid we can not apologise about, it is really in the girl/clients hands how long she stays in, however we have always advised the clients if that occurs against their wishes for them to give us a call straight after the girl has left so we can ask her for an explanation and deal with the matter accordingly (I.e. Provide a refund or whatever solution is suitable at the given time).

In the case of the second booking the person handling the phone on the day/night was not aware of the fact that there was something wrong with the drivers car, as soon as the client called to notify us that the girl was late and not there at the time booked the call handler called the driver and was told that there was an issue and it will take the girl 50min to get to the clients location. The call handler has called the client and conveyed the information given and explained the situation at which point the client has decided to cancel (which is within his right).

We apologise profusely if the client feels that he has been mistreated or 'robbed' in any way, we are more than happy to accept a call and discuss the matter further, so a suitable solution to this is reached.

Thank you kindly
Molly Amour

Pimp blaming escort and cars thats original !   

[Tiger63]

Surley if you are aware of traffic problems then the punter should be made aware when the booking is made and a later start time agreed. It shouldnt be him loosing out

Sorry like Molly but thats not a very good answer

[Molly84]

I wish I had a better answer or another one that is more entertaining for people, I apologise but I usually like to stick to the facts and simple truth.

Through my experience as an escort I have had many clients being late (I think the longest was 45min) and to be honest never had a different excuse than 'I am stuck in traffic', sometimes I think it's bad luck and some things are just not meant to be the way we want them to be and if it was a perfect world out there, we all would have mansions and plenty of cash, time and stamina to have sex non stop and at the time we want it and for as long as we want it (one dreams ), but we live in the real world where sometimes unforeseen events and bad planning and poor communication happens, can I or the agency change that? Unfortunately no, I assure you it is not for lack of trying.

I have extended the agency's apologies and have given an explanation of what has happened, also have offered the client to contact us, so we can deal with this complaint accordingly. More than that I can not do.

As a call handler myself and I am sure my colleagues do it too, before we book an appointment with anyone we check with the driver ETA . We also usually consider data from google maps (duration of travel, time delays due to road works etc.) but unfortunately even when we do have all the information and try and make an informed decision, things can go tits up. Me on the phone can do nothing but apologise and explain to the client the facts. He can cancel or complain or be ok with it, depending on what the client response is, we can act accordingly. It is your right as a customer to complain and it is my job to try and handle that complain with everybody's interest in heart. However if I do not know that a client is displeased with his/hers appointment there is really not much that I can do (or my colleagues can do)


Thanking you kindly

Molly Amour

[LydiaAmour]

Surley if you are aware of traffic problems then the punter should be made aware when the booking is made and a later start time agreed. It shouldnt be him loosing out

Sorry like Molly but thats not a very good answer

I think what molly means is that a 10minute delay is not beyond the realms of possability with all the on going road works. Some days and times traffic is heaver than others. I don't think she meant that its acceptable and standard practice, more that it is a possibility. 

[daviemac]

I think what molly means is that a 10minute delay is not beyond the realms of possability with all the on going road works. Some days and times traffic is heaver than others. I don't think she meant that its acceptable and standard practice, more that it is a possibility.

The OP isn't complaining about her being 15 minutes late, that wouldn't have been a problem if she'd stayed for the full 90 mins but she didn't she left early. He's been short changed on time through no fault of his own.

The second time he couldn't wait an hour past the booked time so cancelled.   

[datwabbit]

The OP isn't complaining about her being 15 minutes late, that wouldn't have been a problem if she'd stayed for the full 90 mins but she didn't she left early. He's been short changed on time through no fault of his own.

That is how i read it too. Of course, if he wasn't happy with the meeting then leave the appropriate review.

[Stevens88]

I wouldn't think leaving a review appropriate as surely it wasn't the girl booked fault and wouldn't want to reflect badly on anyone whose don't nothing wrong.

Molly of Amour - thanks for your comment. Shit happens and 10 mins late wasn't a problem, the communication was great. The second time was dissapointing but I've always had a great service from your agency - again shit happens but there was no communication at all. Never mind.

I'm more just looking for advice from other punters about general outcalls in the North East and if sticking to incalls was better for reliability

[daviemac]

I wouldn't think leaving a review appropriate as surely it wasn't the girl booked fault and wouldn't want to reflect badly on anyone whose don't nothing wrong.

It may not have been her fault for being late but it was for leaving early, no excuse for that.     

[vw]

I wouldn't think leaving a review appropriate as surely it wasn't the girl booked fault and wouldn't want to reflect badly on anyone whose don't nothing wrong.

Molly of Amour - thanks for your comment. Shit happens and 10 mins late wasn't a problem, the communication was great. The second time was dissapointing but I've always had a great service from your agency - again shit happens but there was no communication at all. Never mind.

I'm more just looking for advice from other punters about general outcalls in the North East and if sticking to incalls was better for reliability

My advice is post like this and you will have piss taken out of you next time too !

What do you mean not her fault ?  she chose the agency and she chose to leave early

[Dimond dave]

I'd give Gracie girls a call have them on out calls a lt never had an issue always on time and they don't take the piss

As for Amour they don't know the word discretion I stopped using them about 18 months ago they always ran late never turned up on time  ,,, 

I'm looking for a bit of advice from people who book outcalls to their home addresses.

Incalls seem to be dying off a bit in the NE - compared to when i started punting around 2013 so I took the plunge and booked an outcall a couple of weeks ago with Amour.

Everything was ok with the booking itself but the girl was 15 mins late for an hour and a half session and had to leave at the original time for her lift. One positive here was that the agency text me to say she'd be late, which was really helpful. No dramas  and I really enjoyed being more relaxed in familiar surroundings. A bit annoyed I paid for 90 mins and got 75, but it was a positive experience.

The next week I booked again, same girl - this time still no show by 20 mins so I contacted agency. I was told they'd see what was going on. I got a text  soon after saying the appointment had been delayed and that the soonest they could get here was 55 minutes later than planned at the earliest. Infuriating, more because of the lack of communication at all. I couldn't wait due to other commitments.

So looking for some help from people that book outcalls to their home - does this happen often? Are some agencies better than others with this or is it just the nature of the industry?

[datwabbit]

I wouldn't think leaving a review appropriate as surely it wasn't the girl booked fault and wouldn't want to reflect badly on anyone whose don't nothing wrong.

Your original post did not sound like this.

[jarrovian]

I'd give Gracie girls a call have them on out calls a lt never had an issue always on time and they don't take the piss

As for Amour they don't know the word discretion I stopped using them about 18 months ago they always ran late never turned up on time  ,,, 

Weren't you banned from Amour

[Dimond dave]

Not that I'm aware of ,, to be honest don't know don't care ,,

discretion is a must it costs nothing but it's a fact Mrs Vasey hasn't a clue about  never did when she was with Notoriois girls and hasn't a clue on that score ever since.   

So my friend don't know to give my honest opinion to you  ,,, hope I have to be honest    drinks on me if I have. Some thing to celebrate 

Weren't you banned from Amour

[vw]

Weren't you banned from Amour

Have the pimps been gossiping to you about other forum members ?

Seems off if they do that !

[jarrovian]

Nope just seemed to remember something from a while ago, apologies if I'm mistaken

[datwabbit]

Have the pimps been gossiping to you about other forum members ?

Seems off if they do that !

I guess that if you keep complaining about them, then they'll ban you.

[vw]

I guess that if you keep complaining about them, then they'll ban you.

Doubt a cash addict would turn down cash !

Sure they would want punters to believe that as a form of intimidation against negative reviews.

Only vulnerability would be home outcalls you cannot change address, punting phone is fine, personally all outcalls are from hotels and punting number changes often so doubt they could ban many.  So they can ban home addresses on a practical level but all other types of punt no chance.

Notice the pimps attack dog Molly has been reporting this post about her bosses name.

[Dimond dave]

 

If you are or are not mistaken ,, so what ,, no sleep will ever be lost ,, it's the week end ,, happy punting 

Nope just seemed to remember something from a while ago, apologies if I'm mistaken

[Dimond dave]

 

I'm dead chuffed I'm the first may be     Yee haa  so proud to be Poss the first to be band from a agency that docent agent 

Doubt a cash addict would turn down cash !

Sure they would want punters to believe that as a form of intimidation against negative reviews.

Only vulnerability would be home outcalls you cannot change address, punting phone is fine, personally all outcalls are from hotels and punting number changes often so doubt they could ban many.  So they can ban home addresses on a practical level but all other types of punt no chance.

Notice the pimps attack dog Molly has been reporting this post about her bosses name.

[Kev3773]

I'm dead chuffed I'm the first may be     Yee haa  so proud to be Poss the first to be band from a agency that docent agent 

Be easier to understand if you wrote it in English. 

[daviemac]

Notice the pimps attack dog Molly has been reporting this post about her bosses name.

That's because she can't do it herself.   

[Tiger63]

I'm dead chuffed I'm the first may be     Yee haa  so proud to be Poss the first to be band from a agency that docent agent 

You been on the Shandys Dave ?

[James999]

Lydiaamour (whoever he / she is)  is whinging about this thread to admin 

[James999]

Notice the pimps attack dog Molly has been reporting this post about her bosses name.

But surely if it's a legitimate business that information is in the public domain, in the same was mentioning Richard Branson in connection with Virgin or Alan Sugar and Amstrad 

[smokeythebandit]

I have spoken to the responsible parties (call handler on the day/night shift, driver, agency owner of Amour) and I have been asked to reply.

In the first case where the girl has arrived 10 min late, I hope we can all agree that given the current road situation and traffic improvements in Newcastle, it's more than likely for an appointment to start 10-15 min late. The client was notified accordingly as he himself stated above. In the matter of the girl leaving early I am afraid we can not apologise about, it is really in the girl/clients hands how long she stays in, however we have always advised the clients if that occurs against their wishes for them to give us a call straight after the girl has left so we can ask her for an explanation and deal with the matter accordingly (I.e. Provide a refund or whatever solution is suitable at the given time).

In the case of the second booking the person handling the phone on the day/night was not aware of the fact that there was something wrong with the drivers car, as soon as the client called to notify us that the girl was late and not there at the time booked the call handler called the driver and was told that there was an issue and it will take the girl 50min to get to the clients location. The call handler has called the client and conveyed the information given and explained the situation at which point the client has decided to cancel (which is within his right).

We apologise profusely if the client feels that he has been mistreated or 'robbed' in any way, we are more than happy to accept a call and discuss the matter further, so a suitable solution to this is reached.

Thank you kindly
Molly Amour

Molly what a piss poor response, you need to learn some lessons in customer service. I am lost for words to be honest, and wouldn't know where to go to correct you on this and I haven't read the rest of the thread so I am sure some other potential clients have pitched in with a similar opinion. (I would be amazed if they don't) But I love the excuse something wrong with the drivers car, it's 2016 and not 1966 so I don't think many people can honestly say "my car broke down" as much as a teacher would believe "my dog ate my homework" or "Did you see that pig fly over the moon"

Giving you a massive benefit of the doubt that this was indeed true, I assume you contact the girl or driver to notify them of the appointment? When they were aware of the fact the car was Kaput did they not have the humility or common courtesy to inform your so called call handler (are they in india?) who could have conveyed this immediately to your client? Why should he have contacted you when you were 20 minutes late to then be given the run around. Absolutely shamefull service!! 

Dont get me started on the rest of your baloney, christ what has this industry become when pimps like you have no respect for their customers.

[smokeythebandit]

I wish I had a better answer or another one that is more entertaining for people, I apologise but I usually like to stick to the facts and simple truth.

Through my experience as an escort I have had many clients being late (I think the longest was 45min) and to be honest never had a different excuse than 'I am stuck in traffic', sometimes I think it's bad luck and some things are just not meant to be the way we want them to be and if it was a perfect world out there, we all would have mansions and plenty of cash, time and stamina to have sex non stop and at the time we want it and for as long as we want it (one dreams ), but we live in the real world where sometimes unforeseen events and bad planning and poor communication happens, can I or the agency change that? Unfortunately no, I assure you it is not for lack of trying.

I have extended the agency's apologies and have given an explanation of what has happened, also have offered the client to contact us, so we can deal with this complaint accordingly. More than that I can not do.

As a call handler myself and I am sure my colleagues do it too, before we book an appointment with anyone we check with the driver ETA . We also usually consider data from google maps (duration of travel, time delays due to road works etc.) but unfortunately even when we do have all the information and try and make an informed decision, things can go tits up. Me on the phone can do nothing but apologise and explain to the client the facts. He can cancel or complain or be ok with it, depending on what the client response is, we can act accordingly. It is your right as a customer to complain and it is my job to try and handle that complain with everybody's interest in heart. However if I do not know that a client is displeased with his/hers appointment there is really not much that I can do (or my colleagues can do)


Thanking you kindly

Molly Amour

Maybe you should follow the good work of other agencies like June at premium, as delays do happen but your hogwash is all it is "bullshit"

When I have had SP late for incalls or outcalls they notify me immediately so I can make an informed decision, in the same way I would be courteous to do so if I was running late. As an old escort yourself how would you feel if someone showed up an hour late knocking at your door saying my car broke down let me in? I am sure you would tell them to feck off. Honestly says alot about the agency you work for and I will never use amour myself anymore. I think your on your way out with service like this.

[smokeythebandit]

I think what molly means is that a 10minute delay is not beyond the realms of possability with all the on going road works. Some days and times traffic is heaver than others. I don't think she meant that its acceptable and standard practice, more that it is a possibility.

So would you expect to be informed by a client, or would you be happy for them to just show up late and knock on the door?

[smokeythebandit]

It may not have been her fault for being late but it was for leaving early, no excuse for that.     

+1 that is shit service, and a piss poor response from all at Amour about every aspect of your review. As for my experience this is not usual service, and whilst new on here I have been punting for 14 years all over the UK and Europe, incalls and outcalls and have never heard of such drivel. Wouldn't miss them myself if they were the next agency to disappear.

[daviemac]

But surely if it's a legitimate business that information is in the public domain, in the same was mentioning Richard Branson in connection with Virgin or Alan Sugar and Amstrad 

+ 1

According to Admin, Stacey posted her own real name on UKE so I don't know why they're reporting it on here.     

[datwabbit]

As for my experience this is not usual service

with this agency or generally?

The OP does not want to start a review despite complaining about the shortened meeting

"A bit annoyed I paid for 90 mins and got 75"

"Infuriating, more because of the lack of communication at all."

so we don't even know who it is.

[datwabbit]

According to Admin, Stacey posted her own real name on UKE so I don't know why they're reporting it on here.     

If you search UKP, there is a post from a few years ago with the name so its already out there on UKP.

[vw]

But surely if it's a legitimate business that information is in the public domain, in the same was mentioning Richard Branson in connection with Virgin or Alan Sugar and Amstrad 

there agency pimps tend to avoid real world on the basis that the fron girl was a prossie before becoming the face of the pimpdom.

+ 1

According to Admin, Stacey posted her own real name on UKE so I don't know why they're reporting it on here.     

Yes all about her skydive and real name just giving account

That's because she can't do it herself.   

I presume banned   

[daviemac]

there agency pimps tend to avoid real world on the basis that the fron girl was a prossie before becoming the face of the pimpdom.

I presume banned   

Got it in one VW quite a while ago now, she had what you could call a 'bit' of meltdown.     

[smokeythebandit]

with this agency or generally?

The OP does not want to start a review despite complaining about the shortened meeting

"A bit annoyed I paid for 90 mins and got 75"

"Infuriating, more because of the lack of communication at all."

so we don't even know who it is.

I have had around half a dozen from amour the last one about 18 months ago and I have never had a problem, but not sure if the management has changed.

[daviemac]

I have had around half a dozen from amour the last one about 18 months ago and I have never had a problem, but not sure if the management has changed.

Still the same management, that hasn't changed and regardless of how many bookings went without any issues the OP's didn't, he was short changed and let down.

This thread's about the problems he had recently not about how good they've been in the past.   

[Shearer1955]

We can argue about the Agency but in fairness they have come on to try and explain themselves - there is a problem of course because the OP didn't get his allotted time for the money he handed over.

Two things

The agency need to make sure any punter receives the proper time paid for; if necessary bookings will have to be pushed back if there are unforeseen problems with travel - that doesn't mean someone who might be perceived as amiable (an easy touch) will be given less than what he has paid for to try and make time up - that is completely discriminatory and unfair

The OP needs to review the escort because this would be seen by some (me for one) as worth a negative because they did not fulfil their part of the bargain and give a service for the proper time irrespective of the service because he was short changed He hasn't done that yet so if he doesn't then if he asks for advice he should either follow it or not bother to ask for assistance

[Dimond dave]

[it say what it says and dose what it dose 


quote author=alfie2013 link=topic=140319.msg1555485#msg1555485 date=1492844740]
 
Be easier to understand if you wrote it in English. 
[/quote]