Get instructions from her as to directions to lift etc, if you've not used the hotel and it's a mystery to you, e.g. through main door turn left and lift is up steps to right floor 11, be casual and look like you belong there, don't be looking around for stairs, lift etc , that's when someone may ask if you need help, then you have to talk bollox and you instantly become suspicious. Be prepared and look confident. I've done 8/9 hotels , never done the same one twice , never had a problem. Good luck.