Just think the whole thing was a misunderstanding
If someone was making an appointment for anything on the day and said the day I would auto assume it would be the the following week
If I was making a booking for the day I would specifically state 2pm today
I can't see any booking actually confirmed by rk at any point but I'm not devaluing his negative if that's how he feels but as I've said before if I was booking someone who had a negative I would always see how the negative would relate to me and I feel this is an individual negative for rk not a general thing to be wary of as said miscommunication and it wouldn't put me off booking
As for aggressive tone mentioned I don't see it
Waiting for apology , dani pretty clearly apologized, so what extent do individual sensitivities need to be catered for so it becomes an acceptable apology ?
Mate I said I was not going to comment so I wish I had not read your post - not going to read anymore!!!!
She had already said 2 on Friday - I was just confirming that hence did not specify which day. However she did not link the emails - which is fine, I would not have made a great deal about that. Agree that it was misunderstanding point - although she said it was all my fault whereas I think she needed to deal with emails better.
I had not received any apology before I posted the review, that text was never received by me. Again not a big deal, technology can do that, but she hit me with loads of messages that I was "wrong again" etc. Actually I do not think I said I was waiting for an apology - on Monday morning I simply asked what had happened on Friday as I had no response to emails, calls or texts. That started the stroppy responses which triggred the negative.
When I sent my Monday message I was actually hoping to get to the point of a meeting with her this week so I was hardly worked up at that point.