Read the small print. Read the rules - regularly, cos they change. The facts that AW are money-grabbers doesn't mean you didn't fuck up. The chances are you did something fucking stupid like display a phone number without paying, fail to provide a link-back on another website, sign on with a duplicate profile, or break one of the rules about galleries or movies.
Check the rules and make amendments. If they have made a mistake you have some small chance of redress if you ask nicely. They are not based here, they run a reasonably honest money-grabbing shop, but if you are thinking of lawyers, forget it.
Then next time you have a question about your hard-earned fanny-money GO ON SAAAFE.