Wow thanks guys for ur support, I'm 100% not a time waster & if I remember correctly dandyman I did see you the following week and gave my explanation along with apologies as to why I wasn't available and offered a discount, PLUS it wasn't like I cancelled an hour an half before the appointment, u booked the day before and I never confirmed the booking request and the day of the appointment my adult work green light wasn't on so there for you could see I wasn't working that day! If something in my personal life arises that 100% comes first! If I had a pound for everytime I get stood up I could take a year off!! So for you to give a negative feedback is completely unreasonable!