The 3 most recent reviews for her are her negative ones with one being from a very well know and reliable member, i've never seen her so I have no idea what her usual service is like but would it be accurate to say she's snapped and lost some of her marbles?
Here is a quote from the don's review which in itself is a quote from Alice herself, not sure how to quote directly from other threads.
"I should to find a very clever explanation but I made a mistake and I can only appologise before you beat my head off

. I hope amount of genuine feedback can speak volumes . Shame I can't name and shame every time waster I had no pleasure to meet but no one perfect and everone deserve a second chance ."
Considering she fucked you over 3 times and fucked him over 3 times I count that as 5 second chances. With the cutesy emote that she chose to use and the attitude displayed here and there I think she might have spent a bit too much time in wonderland.
https://www.ukpunting.com/index.php?topic=132272.0 <-- don's review.