You are 100% correct! The negative trolls need to be called out. If my review wasn’t genuine it would have been taken down and there is no need for the nasty and vindictive comments which alarmingly seems to be the theme on here 
Look mate, read the thread I have already dealt with the comments and oneeyesnake has apologised, what more do you want.
You are saying negative trolls need to be called out but you have ignored the fact that it has been made clear on this thread that it is not up to members to pull others up, just as you are doing now.
I'll repost this and would recommend you take notice of it.
The days of members pulling others up are gone.
I'm not sure what part of " if it happens again just report it " you don't understand, it hasn't happened again.