Deleting Personal Data incorrectly published

[nottstester]

I'm having to ask this question on this forum because I can only msg 1 admin.

I recently published a review that contained a therapists personal information. The subject has got in contact & reminded me that she asked me not to share the information. I requested that the review be deleted but was told no because "it's in the rules".

However I've now had advice from a friend who told me that I & UKP have no lawful basis to publish this personal data, especially when the subject has specifically asked for it not to be. Secondly under article 17 of the UK GDPR individuals have the right to have their personal data erased.

I don't want to cause this excellent resource additional hassle so would it not be more sensible to simply delete this review that I incorrectly posted rather than establish a legal president for every UKP post that contains personal data that the subject may not wish to have shared?

[daviemac]

I'm having to ask this question on this forum because I can only msg 1 admin.

I recently published a review that contained a therapists personal information. The subject has got in contact & reminded me that she asked me not to share the information. I requested that the review be deleted but was told no because "it's in the rules".

However I've now had advice from a friend who told me that I & UKP have no lawful basis to publish this personal data, especially when the subject has specifically asked for it not to be. Secondly under article 17 of the UK GDPR individuals have the right to have their personal data erased.

I don't want to cause this excellent resource additional hassle so would it not be more sensible to simply delete this review that I incorrectly posted rather than establish a legal president for every UKP post that contains personal data that the subject may not wish to have shared?

You can't request personal data is removed on behalf of someone else, only the person who's data it is can do that.

The main point though is the fact there is no personal information contained in the review. You didn't even post a link to the establishment never mind anything else.

To reiterate, reviews do not get deleted.

Edit

Just had another look and you weren't even sure of her name. 

I presume this is the place - External Link/Members Only - a massage establishment advertising massages which is what you reviewed.

[daviemac]

I should add that your review is only visible to members of the site and then only when they are logged in.

[timsussex]

I presume his problem is she (eventually) offered FS and then at a reduced rate - presumably with an alright "but I dont offer it to everyone so don't tell" Thats hardly personal information - Mods have often removed personal information eg full addresses, pictures and tel numbers which havent been published on the net

He is a plonker good member for posting it but doesnt he know that once anything hits the internet it is there forever ?

[lewisjones23]

One of the more original ways to ask for a review to be deleted

[myothernameis]

BY posting this thread, all you have done is highlight this, and now the girls name is out there

[daviemac]

I presume his problem is she (eventually) offered FS and then at a reduced rate - presumably with an alright "but I dont offer it to everyone so don't tell" Thats hardly personal information - Mods have often removed personal information eg full addresses, pictures and tel numbers which havent been published on the net

He is a plonker good member for posting it but doesnt he know that once anything hits the internet it is there forever ?

We always remove personal information, be that real names, unadvertised addresses or telephone numbers, personal social media links and any private photos.

[8MillionDollarMan]

BY posting this thread, all you have done is highlight this, and now the girls name is out there

It is she clearly knows this and I imagine has screenshots of it.

[RandomGuy99]

My suggestion is that next time a masseuse has FS with you on the quiet it would best not to write a review about it, so that everyone on here knows as that might include the owner of the massage parlour and you might get the masseuse in trouble with said owner. 

[nottstester]

You can't request personal data is removed on behalf of someone else, only the person who's data it is can do that.

The main point though is the fact there is no personal information contained in the review. You didn't even post a link to the establishment never mind anything else.

To reiterate, reviews do not get deleted.

Edit

Just had another look and you weren't even sure of her name. 

I presume this is the place - External Link/Members Only - a massage establishment advertising massages which is what you reviewed.

Hi Daviemac

1. The subject did request it. I have her message that I am willing to pass on to the admins if I am allowed to contact them.
2. Other people can apply for GDPR action on behalf of a subject. An advocate, family member, legal advisor etc.
3. The personal data that I provided & UKP published, which we shouldn't have, were her name, her interactions with me which should have remained private. I should not have given UKP the information to publish. There is no lawful basis for publishing that information & certainly no reason to not delete it.

Simply saying "reviews do not get deleted" is not acceptable when publishing some reviews is unlawful.

I would have preferred to have this conversation via DM or in private so if you provide me with the appropriate contact details I will continue this out of the public eye.

[lewisjones23]

Hi Daviemac

1. The subject did request it. I have her message that I am willing to pass on to the admins if I am allowed to contact them.
2. Other people can apply for GDPR action on behalf of a subject. An advocate, family member, legal advisor etc.
3. The personal data that I provided & UKP published, which we shouldn't have, were her name, her interactions with me which should have remained private. I should not have given UKP the information to publish. There is no lawful basis for publishing that information & certainly no reason to not delete it.

Simply saying "reviews do not get deleted" is not acceptable when publishing some reviews is unlawful.

I would have preferred to have this conversation via DM or in private so if you provide me with the appropriate contact details I will continue this out of the public eye.

So lets get this right, you cocked up and now you're the one telling people what is and isn't acceptable?

 

[Adoniron]

Here is the definition of personal data in UKGDPR:

personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

Her name is personal data, but I'm not sure that what she and the OP got up to is

[timsussex]

Here is the definition of personal data in UKGDPR:

personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

Her name is personal data, but I'm not sure that what she and the OP got up to is

and what is the chance of her using her real name ? 1 in a million ?
  and anyway a common firstname hardly identifies her otherwise every John could complain

[daviemac]

From the review.

"Met by an attractive Chinese lady, KiKi I think her name was"

The OP has posted a name that he thinks is the person he had a massage from, it might not be her name. There is no other information personal or otherwise  contained in the post, there isn't even a link to the establishment.

[RandomGuy99]

From the review.

"Met by an attractive Chinese lady, KiKi I think her name was"

The OP has posted a name that he thinks is the person he had a massage from, it might not be her name. There is no other information personal or otherwise  contained in the post, there isn't even a link to the establishment.

So just in case it is her name would be better to just remove the name, so the review can no longer be tied back to an individual and thus there are no possible GDPR issues.

[timsussex]

There are 50+ Kikis on AW I think you need a bit more or as I said every John would complain

[daviemac]

Hi Daviemac

1. The subject did request it. I have her message that I am willing to pass on to the admins if I am allowed to contact them.
2. Other people can apply for GDPR action on behalf of a subject. An advocate, family member, legal advisor etc.
3. The personal data that I provided & UKP published, which we shouldn't have, were her name, her interactions with me which should have remained private. I should not have given UKP the information to publish. There is no lawful basis for publishing that information & certainly no reason to not delete it.

Simply saying "reviews do not get deleted" is not acceptable when publishing some reviews is unlawful.

I would have preferred to have this conversation via DM or in private so if you provide me with the appropriate contact details I will continue this out of the public eye.

One thing you are forgetting, when you signed up you had to scroll through the rules before reaching the agree link at the bottom, in those rules it is made very clear that whatever you post will not be deleted, by the fact you agreed to that you have given UKP permission to publish what you post.

I am not an expert on GDPR but I'm quite sure the person requesting the removal of data would be required to prove that it does actually refer to them, so if I send you a PM so you can provide her full name address or contact details along with your details as her representative then we will look into the legalities of it.

I should also point out when you first asked for the review to be removed was because the therapist in question will get into trouble, nothing to do with GDPR.

[timsussex]

Rather than keep advertising it here surely the best thing is for Kiki to change her working name ? 

[RandomGuy99]

Rather than keep advertising it here surely the best thing is for Kiki to change her working name ?

The place is probably getting a lot of requests for Kiki and then she is getting a lot of requests for FS, which she is having to say she doesn't do.

OP blew his foot off.

[Dark Vader]

Good old Chinese name that Kiki. It would be fair to assume that's not her real name. Why is Op admitting to being on here to the Sp? I thought we weren't doing that?

[webpunter]

OP, forget GDPR
There is a more pressing issue
You paid £110 for 20 mins FS WTF
It no doubt would have been more £ had you had more cash on you
Indeed best that your credit card was at home, phew TFFT
& a creaky massage table no less
 

You might like to think about 'letting the dust settle' between visit & review

A couple of Q's
- how was the 'nice' convo about China ?, the great wall or sumfink else [cc swipes & RUs would have been better]
- have you booked a revisit ?

[timsussex]

The place is probably getting a lot of requests for Kiki and then she is getting a lot of requests for FS, which she is having to say she doesn't do.

OP blew his foot off.

or they now have 3 girls working as Kiki to fulfill the demand 

[webpunter]

Good old Chinese name that Kiki. It would be fair to assume that's not her real name. Why is Op admitting to being on here to the Sp? I thought we weren't doing that?

There must have been some after sessions 'comms'
Whats the first rule of fight club ? 

Hidden Image/Members Only

[RandomGuy99]

Seems like the OP wanted bragging rights by saying he got her to do FS for £110 and then he got found out. D'oh!

Sometimes it's better to not put certain things in reviews as you cause the SP drama and nobody wants drama.

[PumpDump]

Seems like the OP wanted bragging rights by saying he got her to do FS for £110 and then he got found out. D'oh!

Sometimes it's better to not put certain things in reviews as you cause the SP drama and nobody wants drama.

I got a lot of shit from members for admitting to this previously. I will often omit certain details from reviews if I think it will get the masseuse in to trouble, or it will compromise my real identity.

[PumpDump]

I am not an expert on GDPR but I'm quite sure the person requesting the removal of data would be required to prove that it does actually refer to them, so if I send you a PM so you can provide her full name address or contact details along with your details as her representative then we will look into the legalities of it.

That is my understanding also. The OP would have to provide you with written instruction from the SP giving him permission to make the request. Otherwise anybody could go around requesting deletion of other people's data without their permission.

OP looks like you fucked up and the best thing to do is let this thread die off. Bad news is Kiki, or whatever her name is, will probably never fuck you again!

[webpunter]

OP looks like you fucked up and the best thing to do is let this thread die off. Bad news is Kiki, or whatever her name is, will probably never fuck you again!

+1
We are on the same page 
At 110 for 20 mins [330 the hour equivalent  ] OP has had a result
If the OP does wants another Kiki fuck he'd better take at least 150, 40 as an apology
450 the hour, higher higher 
PS - OP, do NOT take your credit card !

[daviemac]

That is my understanding also. The OP would have to provide you with written instruction from the SP giving him permission to make the request. Otherwise anybody could go around requesting deletion of other people's data without their permission.

OP looks like you fucked up and the best thing to do is let this thread die off. Bad news is Kiki, or whatever her name is, will probably never fuck you again!

I had already done a search to see what information was available that referenced Kiki but searching "Kiki lotus Wellness Dorchester" brings up either Lotus Wellness Dorchester's contact details with no names at all mentioned or a website named Kiki, a Yoga and well women's workshop establishment in West Sussex that has nothing to do with massages.

Had the OP just left it the review, that is only visible to members, would have dropped off the page after a few days, now he's moved the issue into the section of the forum viewable by members, guests and anyone else without logging in.

[PumpDump]

I had already done a search to see what information was available that referenced Kiki but searching "Kiki lotus Wellness Dorchester" brings up either Lotus Wellness Dorchester's contact details with no names at all mentioned or a website named Kiki, a Yoga and well women's workshop establishment in West Sussex that has nothing to do with massages.

Had the OP just left it the review, that is only visible to members, would have dropped off the page after a few days, now he's moved the issue into the section of the forum viewable by members, guests and anyone else without logging in.

Hidden Image/Members Only

[RandomGuy99]

External Link/Members Only

[myothernameis]

I recently published a review that contained a therapists personal information. The subject has got in contact & reminded me that she asked me not to share the information. I requested that the review be deleted but was told no because "it's in the rules".

Question for nottester, how did Kiki find out about the review, as Davie has said, no one out side of the forum can see this massage section, page. 

[Doc Holliday]

Question for nottester, how did Kiki find out about the review, as Davie has said, no one out side of the forum can see this massage section, page.

Perhaps she has an account or access to one?

The subject has got in contact & reminded me that she asked me not to share the information.

If not via here how? The review sounds like a walk in?

Also if she asked him not to share the information, it implies a review was discussed at the time with her? That opens up another whole can of worms and not just that he ignored her request.

From a GDPR perspective and as others have said, there is no data breach here and even if there was, would be impossible for ICO to investigate.

Can you imagine the paperwork. What is your name? Nottstester. Name of person whose data has been breached? Kiki (I think?)

[RandomGuy99]

Perhaps she has an account or access to one?

If not via here how? The review sounds like a walk in?

Also if she asked him not to share the information, it implies a review was discussed at the time with her? That opens up another whole can of worms and not just that he ignored her request.

From a GDPR perspective and as others have said, there is no data breach here and even if there was, would be impossible for ICO to investigate.

Can you imagine the paperwork. What is your name? Nottstester. Name of person whose data has been breached? Kiki (I think?)

She probably asked him not to tell anyone. She probably didn't know he was going to write a review and brag that he'd had sex with her for £110.

[Jameson20]

3. The personal data that I provided & UKP published, which we shouldn't have, were her name, her interactions with me which should have remained private. I should not have given UKP the information to publish.

"Her interactions with [you]" are not subject to GDPR. She isn't a doctor, lawyer, or other professional subject to maintaining client confidentiality. And, as others have pointed out, you weren't even sure of her name.

[nottstester]

Thanks for all the ridiculous advice all.

This really is no skin off my nose as I was already a very rare punter to that establishment BUT I really thought this community was better than this.

Not one person seems to mind if something we do on here causes an SP harm. They are there to provide us with services but if an error made by us (me in this case) causes them harm then most on here seem to think that's fine. I don't.

I thought deleteing the review, even if against 'the rules' was a resonable request. My asking for this to be done has exacerbated my error but that I realise is down to the nature of this place & those who inhabit it.

That's the end of my contributions here.

[RandomGuy99]

Thanks for all the ridiculous advice all.

This really is no skin off my nose as I was already a very rare punter to that establishment BUT I really thought this community was better than this.

Not one person seems to mind if something we do on here causes an SP harm. They are there to provide us with services but if an error made by us (me in this case) causes them harm then most on here seem to think that's fine. I don't.

I thought deleteing the review, even if against 'the rules' was a resonable request. My asking for this to be done has exacerbated my error but that I realise is down to the nature of this place & those who inhabit it.

That's the end of my contributions here.

I think the onus is on you to think before you post.

People should always be mindful of oversharing information especially details of private conversations that take place on bookings. We don't need to about any of that for a review to be useful to us. If an SP asks you to not tell anyone about provision of a particular service and you agree to that then you need to honour your agreement with the SP.  She obviously told you not to tell anyone as she didn't want anyone to know, so obviously you posted it on here for 100s of people to read.

Have a look in the mirror and realise that you made a mistake. You have caused the SP drama and possibly lost them work.  Learn from it and don't do it again.

It does quite clearly say "Reviews cannot be deleted" on the form you use to submit a review

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[cunnyhunt]

my error but that I realise is down to the nature of this place & those who inhabit it.

You fucked up, no one else.  You then made it worse with spurious claims that the site was open to an investigation by the ICO.

[daviemac]

Thanks for all the ridiculous advice all.

This really is no skin off my nose as I was already a very rare punter to that establishment BUT I really thought this community was better than this.

Not one person seems to mind if something we do on here causes an SP harm. They are there to provide us with services but if an error made by us (me in this case) causes them harm then most on here seem to think that's fine. I don't.

I thought deleteing the review, even if against 'the rules' was a resonable request. My asking for this to be done has exacerbated my error but that I realise is down to the nature of this place & those who inhabit it.

That's the end of my contributions here.

The review was in a section of the site only visible to logged in members so the site has done all it can to keep the matter of extras being provided at massage establishments as confidential as possible, you on the other hand by posting the details on the open area of the forum have bypassed the safeguards we have put in place and put the issue in the public domain.

[timsussex]

Question for nottester, how did Kiki find out about the review, as Davie has said, no one out side of the forum can see this massage section, page.

If you ran a massage centre wouldnt you (or your husband, boyfriend etc) be a member of the premier UK review site and check out reviews of your place and competitors ?

[catweazle]

I thought deleteing the review, even if against 'the rules'
was a resonable request.

By that reasoning, we'd get loads of punters having review regrets, making " reasonable" requests for deletion.

As everyone has said, you screwed up, then made matters worse, and then sniped about others pointing out your error.

If that really is your final contribution, I doubt you'll be missed.

[PumpDump]

Question for nottester, how did Kiki find out about the review, as Davie has said, no one out side of the forum can see this massage section, page.

I had a SP tell me about a review written about her here. The review was written by me, she just didn't know as I anonymised it enough so as not to link it to me. She was not unhappy about it. My point being many SPs will have accounts here, or know someone who has an account who will check for them.

[mr.bluesky]

Probably that's why it is best to leave it for a few weeks or months before posting a review if you wish to remain anonymous.

[timsussex]

Probably that's why it is best to leave it for a few weeks or months before posting a review if you wish to remain anonymous.

nonsense he would still have been recognised as he was the only punter she ever offered FS too 

[Doc Holliday]

nonsense he would still have been recognised as he was the only punter she ever offered FS too 

 

[JontyR]

So this SP or establishment made contact with you? That's pretty inappropriate.

Your action here has pretty much destroyed any plausible deniability that the SP could have used in her defence.  - That's not us being unsympathetic to her, but causing us to roll our eyes at you.

However I've now had advice from a friend who told me that I & UKP have no lawful basis to publish this personal data, especially when the subject has specifically asked for it not to be.

A friend? Heh heh. I'd love to been party to that conversation.

[webpunter]

She probably asked him not to tell anyone. She probably didn't know he was going to write a review and brag that he'd had sex with her for £110.

Highly likely asked not to tell
Which in the circumstances is perfectly reasonable
Especially in a shop where she could get a grilling [house rules]
& as an added bonus be required to share some / all of the xtra proceeds

I've had numerous massage type burds where xtras make it onto the menu where supposedly HJ HE only
They must 'like' me 
& some deft RO after a v.slow build up teasing the shit outta them ups your chances
I have been very clearly told not to share
Do i spill the beans ?
Err ... nope
Nevva
Say what you mean & mean what you say
Especially when you are planning revisits, holding SPs & massage burds in the locker happens all the time
OK i might hint with play your cards right catch em in a good mood type stuff & see what happens, YMMV
Donkeys ages afterwards when i've moved on & my sharing ethos comes to the surface

OP has a short lived glory look at me on here a kiki shag, getting stuffed on the pricing  & things then just keep getting worse
& doing the review within a week or so is the cherry on top of the icing on top of the cake 

[webpunter]

So this SP or establishment made contact with you? That's pretty inappropriate.

with a punting mobile, so what
thats why UKPers should have them
i'd be thinking what do they want ?
in the circumstances half to be expected coz the OP hasn't got a scooby

Your action here has pretty much destroyed any plausible deniability that the SP could have used in her defence.  - That's not us being unsympathetic to her, but causing us to roll our eyes at you.

The OP clearly doesnt know the Baldrick approach, deny everything
Could have got a rush of excitment when the phone rang
No one else ever rings, happy to feel wanted, firming up rapidly 
Kiki might want some more has a free appointment & wants me round there tout de suite 
Scooby again 

A friend? Heh heh. I'd love to been party to that conversation.

I reck a mirror was involved

[Xtro]

Kiki did advise the OP..... "Don't go breaking my heart!"   

[webpunter]

Kiki did advise the OP..... "Don't go breaking my heart!"   

Quality 

[RandomGuy99]

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