One thing is very clear, she definitely has issues with booking and comms side of things.
I tried several times, before I got a booking. She did not have a phone on her when I punted her and also said her "friend" helps her with the bookings, which we all know what that means.
She will be a plan B for me and until more reviews come indicating her comms have got better, I will leave her in the back burner. Also, have to mention good service.