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Author Topic: Adultwork - new profile login issue  (Read 2655 times)

mrhappypants

  • Guest
Is anyone aware of a password issue with new Adultwork profiles? 

I have finally got around to setting up my new Adultwork profile so that it has no trace back to me and has a different name from my UKP account.  However, after setting up and using the account for a couple of days my password is now not being recognised.  I have requested a reminder and it confirms the password I was using.  I have tried using Ccleaner and a different browser.  I enter the password sent in the reminder and it is still not recognised. 

thanks

Offline PleadInsanity

Just checked mine and it's working for me, logged in , out and back in again ok.
Is it case sensitive?

Offline pumps

I have an issue like this when using firefox on my android phone.

 All other browsers on my phone are fine to login to AW.  Plus I have no issues logging on to AW with my PC either.

Offline Buttons

Been in and out of my AW profile today a few times and no issues.

Reset your password and the problems might go away?

bigmanbigman

  • Guest
May be your already logged in try clicking on email tab to check
Yes it does happen !

mrhappypants

  • Guest
Guys,

Thank you for your suggestions. 

I have not really solved this but have managed to regain entry to the account by *cutting and pasting my username and password* from the confirmation email into the login. 

I have NO IDEA why this would work, but it does.  The account still won't let me access when I type my password in.

Any clues from you IT literate appreciated.


bigmanbigman

  • Guest
Cut and paste to a word doc and check carefully as you have a space capital or full stop you dont. Know about ? Maybe

Offline Buttons

Worth noting that you can change your AW username and retain the same account. I did it a few years ago. Think it used to flag something up to SP's about the name change for a month or so, but you can explain that away.

Might be the way forward if you have got spurious characters in your username.